Clinical Sample Specialist III

LabConnect • Johnson City, TN

1d

About The Position

The Clinical Sample Specialist III is responsible for sample management activities for samples arriving at a LabConnect facility. The role performs work supporting sample accessioning, storage, and shipment, and handles problem solving and detailed communication with internal and potentially external stakeholders, including Client Services, Sample Tracking Solutions, and Clinical Trial Materials.

The Specialist III provides training, guidance, and oversight for sample management processes and may provide departmental operational oversight when a lead, supervisor, manager, or director is absent. The role also supports quality reporting and investigations, process improvement, specimen storage management, and required training and competency activities. This position requires attention to detail, effective communication, and knowledge of Good Documentation Practice and universal safety precautions.

Requirements

• High school diploma or GED.
• Previous experience in laboratory or biorepository specimen processing/accessioning, or six months of experience as a Clinical Sample Specialist II.
• Excellent communication, organizational, and interpersonal skills.
• Ability to read and interpret documents, including safety rules, operating instructions, and procedure manuals.
• Proficiency in writing routine reports and correspondence.
• Effective public speaking skills for addressing groups.
• Ability to execute instructions provided orally, in writing, or in diagram form.
• Ability to troubleshoot specimen management issues.
• Knowledge of Microsoft applications, including Word and Excel.
• Confidence working with Laboratory Information Management Systems (LIMS).

Nice To Haves

• Associate degree with two years of Clinical Research, Central Lab, and/or other relevant experience.
• BA/BS degree, preferably in laboratory science, health science, or a business field.
• Previous experience training others and providing operational oversight in a laboratory or biorepository environment.

Responsibilities

• Perform all duties of Clinical Sample Specialist I and II proficiently.
• Ensure tasks and data are completed accurately and with attention to detail.
• Troubleshoot problems as they occur, including issues related to specimen management.
• Provide training, guidance, and oversight for specimen receipt, accessioning, storage, and shipment processes.
• Verify that end-of-day checklists are completed and complete daily checklists.
• Participate in quality event reporting and investigation processes.
• Enter shipment information into the ERP system for billing purposes.
• Manage specimen storage tasks, including shipment updates, specimen investigations, and reconciliation.
• Participate in process improvement initiatives.
• Provide departmental oversight when a lead, supervisor, manager, or director is absent.
• Handle, recycle, and dispose of dry ice and shipping materials.
• Restock supplies.
• Scan requisitions and respond to emails in a timely manner.
• Attend classes and meetings, including International Air Transport Association (IATA) training.
• Complete six hours of continuing education per year.
• Perform required annual competency assessments of Tier I and II Clinical Sample Specialists.
• Follow Good Documentation Practice (GDP) and universal safety precautions.

Benefits

• 401(k) match.
• Possible annual bonus eligibility.
• Health benefits beginning on the date of hire.
• PTO plan.
• 11 paid company holidays.
• One day to volunteer in the community.
• Short- and long-term disability insurance.
• Life insurance.
• AD&D coverage.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED