Clinical Sample Specialist

LabConnect • Johnson City, TN

2d

About The Position

The Clinical Sample Specialist is responsible for sample management activities for samples arriving at the site. The role supports receiving specimens for storage, onsite processing, or shipment to partner laboratories and other facilities. The specialist communicates with Client Services (CS), Sample Tracking Solutions (STS), and Clinical Trial Materials (CTM) to ensure timely and accurate sample handling.

The position performs work requiring accuracy and attention to detail, including shipment receipt and documentation, specimen transport, order registration and accessioning, labeling, shipment quality control, discrepancy identification and escalation, storage equipment maintenance, and supply restocking. The specialist also completes daily checklists, responds to emails, attends meetings and required training, and completes six hours of continuing education annually. Knowledge of Good Documentation Practice (GDP) and universal safety precautions is expected.

The position has no supervisory responsibilities. Physical demands include sitting, standing, walking and/or reaching for portions of the workday; reading text of various sizes; communicating and hearing; and lifting, pulling, or pushing up to 50 pounds. Work takes place in an environment with moderate noise levels. No travel is required.

Requirements

• High school diploma or GED required.
• Knowledge of Microsoft applications, including Word and Excel.
• Ability to work in various computer systems, such as Laboratory Information Management Systems.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Exceptional communication, organizational, and interpersonal skills.
• Ability to speak effectively before groups.
• Ability to follow instructions provided orally, in writing, or in diagram form.
• Ability to troubleshoot issues related to specimen management.
• Knowledge of Good Documentation Practice (GDP) and universal safety precautions.

Nice To Haves

• BA/BS in laboratory science, health science, or business.
• Associate’s degree with at least two years of clinical research, clinical laboratory, or other relevant experience.

Responsibilities

• Ensure tasks and data are completed accurately and with attention to detail.
• Receive sample shipments, complete inbound tracking documentation, and break down received kits.
• Transport specimens to different areas within the facility.
• Register and accession order requisitions.
• Label specimens.
• Assist with quality control of specimens for courier pickups, scheduled and ad hoc shipments, specimen destructions, and same-day shipping packages.
• Identify sample discrepancies and follow appropriate escalation paths.
• Assist with quality control checks on specimens from storage for shipment and destruction.
• Handle, recycle, and dispose of dry ice.
• Maintain storage freezers and refrigerators.
• Dispose of shipping materials and restock supplies.
• Scan requisitions.
• Reply to emails in a timely manner.
• Complete daily checklists.
• Attend classes and meetings, including dangerous goods training.
• Complete six hours of continuing education per year.
• Perform other duties as required by management.

Benefits

• 401(k) match.
• Possible annual bonus eligibility.
• Health benefits beginning on date of hire.
• PTO plan.
• 11 paid company holidays.
• One day to volunteer in the community.
• Short- and long-term disability insurance.
• Life insurance.
• AD&D coverage.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED