Clinical Records Technician I

Kitsap Mental Health Services • Bremerton, WA

19d • $20 - $25 • Onsite

About The Position

Kitsap Mental Health Services (KMHS) is hiring a Clinical Records Technician I to help manage and protect health information across the organization. The role supports accurate maintenance of clinical records in accordance with regulatory requirements, timely access to health information, and protection of confidentiality and record integrity. The position is part of the Health Information Services team and calls for a commitment to supporting quality care through accurate health information management and excellent customer service.

This is a full-time, on-site position in Bremerton, Washington. The hiring range is $20.27–$24.83 per hour.

Requirements

• High school diploma or GED.
• Minimum of 2 years of job-related experience.
• High proficiency with computers and ability to work with electronic medical records, software programs, and databases, entering data with speed and accuracy.
• Ability to establish and maintain effective working relationships with employees, clients, organizations, and the public.
• Strong communication skills and ability to communicate clearly and concisely.
• Strong organizational skills to prioritize a variety of work assignments.
• Ability to apply analytical thinking and judgment to determine whether events or processes comply with regulations or standards.
• Attention to detail and ability to organize, manage multiple tasks, and complete work accurately within specified timeframes, independently or as part of a team.
• Ability to proficiently operate a personal computer, fax machine, printer, and copier.
• Ability to sit, stand, and walk for extended periods.
• Ability to lift, carry, push, and pull up to 10 pounds frequently, up to 20 pounds occasionally, and up to 50 pounds seldom.
• Ability to use hands and arms for reaching, handling, and manipulation, including reaching above shoulder level.
• Visual acuity and peripheral vision sufficient to read written materials and observe surroundings.
• Hearing sufficient to communicate effectively.

Nice To Haves

• At least 3 years of job-related experience.
• Coursework in medical or psychiatric terminology.
• Experience using an Electronic Health Record (EHR).

Responsibilities

• Respond to phone calls, emails, customer service requests, and workflow priorities as part of the Health Information Services team.
• Process requests to obtain and release medical record information while safeguarding confidentiality.
• Review authorization forms to ensure required elements are complete and comply with applicable regulations.
• Review records for third-party and other applicable information before processing disclosures or records requests.
• Complete disclosure logging and billing procedures accurately and within required timelines.
• Respond appropriately to subpoenas, court orders, and other legal requests.
• Maintain knowledge of privacy regulations and adjust procedures as directed.
• Use record storage systems to collect, scan, classify, store, and retrieve information.
• Process edit and delete requests and identify, correct, or report system errors.
• Send, receive, and enter treatment authorizations.
• Complete required paperwork, correspondence, reports, data entry, and database management activities.
• Maintain proficiency in the electronic medical record and other software systems used by KMHS.
• Assist in training new staff and department support personnel as assigned.
• Assist with development, maintenance, and updates of departmental procedures.
• Complete required training and participate in team meetings.
• Contribute to a positive and solution-focused work environment.

Benefits

• Health, dental, and vision coverage.
• Up to 19 days of paid time off, 2 mental health days, and 10 holidays; amounts are prorated for part-time employees.
• Fully paid YMCA membership for the employee and eligible family members.
• Company-paid life and disability insurance.
• Student loan assistance and professional development.
• 403(b) retirement plan with company contributions.
• Employee Assistance Program (EAP).
• Pet insurance.
• Free 2MorrowHealth wellness app.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED