Clinical Quality Improvement Specialist
About The Position
The Clinical Quality Improvement Specialist leads site- and region-wide clinical performance improvement and patient safety projects with publicly reported outcomes that meet national standards. The role supports Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital, applying project management skills, quality and safety improvement methods, evidence-based practice, and data analysis to achieve positive outcomes. The specialist coordinates strategies, education, and monitoring to promote a culture of quality and patient safety. The position plans and facilitates improvement initiatives, develops approaches to standardize care using current evidence and best practices, and works with leaders to define project aims, charters, timelines, and plans. It also delivers education, establishes and analyzes performance measures, conducts risk analysis and process mapping, and communicates project progress, outcomes, and recommendations to internal and external audiences. This is a full-time day-shift position. The stated pay range is $71,240–$110,406; actual compensation may vary based on experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits information is provided through the linked Trinity Health benefits summary.
Requirements
- Master's degree in nursing or an allied health profession.
- At least 2 years of quality experience; hospital experience preferred.
- Experience working with externally reported data, such as CMS Star Rating, U.S. News & World Report, and Leapfrog.
- Six Sigma Green Belt, licensed allied health professional, or licensed registered nurse.
- Required computer skills: Microsoft Office and chart review with an electronic medical record (EMR).
Nice To Haves
- Certified Professional in Healthcare Quality (CPHQ) or equivalent.
- Hospital-setting quality experience.
- Computer skills with Visio, Epic, and Tableau.
Responsibilities
- Apply project management techniques to plan, coordinate, facilitate, implement, monitor, and evaluate clinical quality and patient safety improvement initiatives aligned with organizational goals established by the Executive Team.
- Develop strategies to apply current evidence and best practices to standardize care through clinical protocols and order sets.
- Collaborate with leaders to develop project charters, aim statements, timelines, and plans to drive team performance.
- Meet project timelines and achieve measurable results; independently facilitate meetings and projects.
- Use literature to identify best practices and benchmarking data for process improvements.
- Plan, coordinate, and deliver education about project management, quality improvement, and patient safety to teams and individuals.
- Establish key metrics and measurement processes in partnership with clinical leaders, and analyze data to monitor progress toward project goals.
- Communicate outcomes selected for measurement or improvement, coordinate data aggregation and trending, analyze trends, and recommend future interventions.
- Partner with quality analytics to formulate and build measures.
- Conduct Failure Mode Effects Analysis (FMEA) to identify and mitigate potential risk points.
- Develop process maps for process improvement.
- Identify ways to communicate progress on clinical quality and patient safety improvement initiatives.
- Communicate results and recommendations verbally, in writing, and through PowerPoint presentations to internal and external audiences.
- Promote the clinical quality and patient safety agenda with a positive attitude.
Benefits
- Benefits information is available through the linked Trinity Health Summary of Benefits for Illinois job applicants.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
