Clinical Quality Coordinator RN, Transport

Ann & Robert H. Lurie Children's Hospital of Chicago • Chicago, IL

4d

About The Position

The Clinical Quality Coordinator (CQC) RN collaborates with stakeholders to support continuous quality improvement at micro, meso, and macrosystem levels. The role facilitates, coordinates, consults on, and manages quality improvement and safety activities, from designated microsystems to large-scale projects across the medical center. The CQC RN applies formal quality improvement methodologies, evidence-informed practice, electronic health records, analytics, and data to improve the quality, safety, and efficiency of care delivery and outcomes.

The position reports to the Senior Director of Nursing Excellence and works closely with the respective unit Director. It includes maintaining bedside nursing skills and credibility with staff to evaluate the practical impact of improvement initiatives. The role also contributes to the hospital and quality improvement field through presentation and publication submissions, and performs work in accordance with the hospital’s service principles.

Requirements

• Bachelor’s degree in Nursing required.
• Active Registered Nurse license in good standing in the state of Illinois required.
• Minimum of 2 years of clinical, coordinator, or related-field experience.
• Strong written, interpersonal, organizational, and problem-solving skills.
• Ability to present, communicate, and interact effectively with staff at all organizational levels.
• Ability to independently manage multiple projects with general supervision.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Power BI.
• Understanding of data management, including interpreting, comprehending, and summarizing statistical and medical data.
• Project management and collaboration skills.
• Demonstrated experience conducting literature searches and synthesizing evidence.

Nice To Haves

• Master’s degree in a related field.
• Formal quality improvement training.
• ANCC-recognized certification and a quality- or safety-related professional certification from an accredited institution.
• Proficiency with Epic.
• Survey design skills.
• Proficiency with the Standards for Quality Improvement Reporting Excellence (SQUIRE) framework and contribution of new knowledge to the field of quality improvement.

Responsibilities

• Analyze internal and external comparative data to identify clinical care trends and improvement opportunities, help prioritize initiatives, align them with organizational and departmental priorities, and maintain regulatory standards.
• Lead and facilitate quality improvement projects across the organization, primarily at micro and mesosystem levels and, at times, at the macrosystem level.
• Serve as safety event liaison, ensure investigations and indicated follow-up are completed, and maintain safety reporting data for presentation to local and organizational leadership.
• Apply high-reliability organizing principles and partner with local leadership to facilitate the safety coach program, interdisciplinary safety rounds, and follow-up.
• Oversee maintenance of local improvement projects, including ongoing data analysis and sharing; work with content and data experts to identify metrics, guide improvement work, create data visuals, and monitor measures related to quality, safety, and compliance.
• Mentor departmental and clinical leaders and staff in quality improvement frameworks and the integration of improvement methodologies into project work.
• Collaborate on benchmarking, evidence review and synthesis, manual observations, chart reviews, and sustainability efforts for quality improvement projects.
• Conduct literature searches independently and with clinical stakeholders to support evidence-informed practice where applicable.
• Develop and validate data collection tools.
• Collaborate with clinical informatics and data analytics teams to use informatics tools, reports, and dashboards to monitor improvement, and routinely share metric feedback with clinical stakeholders.
• Spearhead submissions for presentation and publication to promote the hospital and the field of quality improvement.
• Maintain bedside nursing skills and credibility with staff to assess the practical impact of quality improvement initiatives.
• Perform duties in accordance with service principles focused on innovation, service excellence, and teamwork.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Employer-paid group term life and disability insurance.
• Employer contribution toward a Health Savings Account.
• Flexible Spending Accounts.
• Paid Time Off, paid holidays, and paid parental leave.
• 403(b) plan with a 5% employer match.
• Voluntary benefits, including supplemental life, AD&D, disability, critical illness, accident, and hospital indemnity coverage.
• Tuition assistance.
• Student loan servicing and support.
• Adoption benefits.
• Backup childcare and eldercare.
• Employee Assistance Program and specialized behavioral health services and resources for employees and family members.
• Discounts on services at Lurie Children’s facilities.
• Discount purchasing program.
• The rewards package may include hourly differentials, leadership incentives for select roles, health and retirement benefits, and wellbeing programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level