Clinical Quality Coordinator RN, Transport
About The Position
The Clinical Quality Coordinator (CQC) RN works with stakeholders across the hospital to support continuous quality improvement at micro-, meso-, and macrosystem levels. The role facilitates, coordinates, consults on, and manages quality improvement and safety activities ranging from designated microsystems to large-scale medical center projects. The CQC RN applies formal quality improvement methodologies, evidence-informed practice, electronic health records, analytics, and data to improve care quality, safety, efficiency, and outcomes. The position reports to the Senior Director of Nursing Excellence and works closely with the respective unit Director. The CQC RN supports prioritization and alignment of improvement initiatives, safety event investigation and follow-up, local safety programs, project data analysis and monitoring, staff and leadership education, evidence review, and dissemination of quality improvement work. The role also maintains bedside nursing skills and credibility with staff to evaluate the practical effects of improvement initiatives.
Requirements
- Bachelor’s degree in Nursing required.
- Active, good-standing Registered Nurse license in the state of Illinois required.
- At least 2 years of clinical, coordinator, or related-field experience.
- Strong written, interpersonal, organizational, and problem-solving skills.
- Ability to present, communicate, and interact effectively with staff at all organizational levels.
- Ability to independently manage multiple projects with general supervision.
- Proficiency with Microsoft Excel, Word, PowerPoint, and Power BI.
- Understanding of data management, including interpreting, comprehending, and summarizing statistical and medical data.
- Project management and collaboration skills.
- Demonstrated experience conducting literature searches and synthesizing evidence.
- Proficiency with the Standards for Quality Improvement Reporting Excellence (SQUIRE) framework and contributing new knowledge to the quality improvement field.
Nice To Haves
- Master’s degree in a related field.
- Formal quality improvement training.
- ANCC-recognized certification and a quality- or safety-related professional certification from an accredited institution.
- Proficiency with Epic.
- Survey design skills.
Responsibilities
- Analyze internal and external comparative data to identify trends and improvement opportunities, help prioritize initiatives, align work with organizational and departmental goals, and maintain regulatory standards.
- Lead and facilitate quality improvement projects across the organization, primarily at micro- and mesosystem levels, with some macrosystem-level projects.
- Serve as safety event liaison; ensure safety events are investigated and indicated follow-up is completed, and maintain safety reporting data for leadership presentations.
- Apply high-reliability organizing principles and partner with local leadership to facilitate the safety coach program, interdisciplinary safety rounds, and follow-up.
- Oversee maintenance of local improvement projects, including ongoing data analysis and sharing; work with content and data experts to select metrics, guide improvement work, create data visuals, and monitor results.
- Mentor departmental and clinical leaders and staff in quality improvement frameworks and integrating improvement methods into project work.
- Collaborate on benchmarking, evidence review and synthesis, manual observations, chart reviews, and project sustainability.
- Conduct literature searches independently and with clinical stakeholders to support evidence-informed practice.
- Develop and validate data collection tools.
- Collaborate with clinical informatics and data analytics teams, use informatics tools and reports or dashboards to monitor improvement, and routinely share metric feedback with clinical stakeholders.
- Lead submissions for presentations and publications to promote the hospital and the quality improvement field.
- Maintain bedside nursing skills and credibility with staff to evaluate the practical impact of quality improvement initiatives.
- Perform job functions in accordance with service principles, emphasizing innovation, service excellence, and teamwork.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- Employer-paid group term life and disability insurance.
- Employer contribution toward a Health Savings Account.
- Flexible Spending Accounts.
- Paid Time Off, paid holidays, and paid parental leave.
- 403(b) plan with a 5% employer match.
- Supplemental life, AD&D, and disability coverage.
- Critical illness, accident, and hospital indemnity coverage.
- Tuition assistance.
- Student loan servicing and support.
- Adoption benefits.
- Backup childcare and eldercare.
- Employee Assistance Program and specialized behavioral health services and resources for employees and family members.
- Discounts on services at Lurie Children’s facilities.
- Discount purchasing program.
- The rewards package may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
