Clinical Program Manager

Humboldt Neurohealth • Eureka, CA

12d • $33 - $40 • Remote

About The Position

The Clinical Manager supports the day-to-day operations of the clinical department within an outpatient mental health practice. Reporting directly to the Clinical Director, this position collaborates with clinical staff to coordinate scheduling, clinician onboarding and credentialing, payroll accuracy, and other operational needs. It serves as a central point of coordination so clinicians can focus on providing high-quality patient care while clinical operations run smoothly.

Requirements

• At least 2 years of experience supervising or managing employees, including coaching, performance management, accountability, and team development.
• Administrative experience; healthcare or behavioral health experience is preferred.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to maintain confidentiality and exercise sound judgment.
• Experience leading administrative workflows, coordinating multiple priorities, and improving operational efficiency.
• Experience managing complex schedules, coordinating projects, and balancing competing deadlines with strong attention to detail.
• Excellent interpersonal communication skills.
• Ability to solve problems independently.
• Strong computer proficiency, including Microsoft Office or Google Workspace, and ability to quickly learn electronic health record (EHR) systems and other software platforms.

Nice To Haves

• Bachelor's degree preferred.
• Administrative experience in a healthcare or behavioral health setting preferred.

Responsibilities

• Partner with the Clinical Director to support the operational needs of the clinical department.
• Develop and manage clinician schedules to maximize efficiency and client access.
• Maintain and monitor the client waiting list, coordinating timely scheduling and placement with appropriate clinicians.
• Coordinate onboarding for newly hired clinicians, ensuring completion of required documentation, training, and system access.
• Manage clinician credentialing with commercial insurance panels, including initial applications, re-credentialing, and follow-up.
• Verify clinician payroll hours and collaborate with payroll staff to ensure accurate and timely compensation.
• Serve as a resource for clinicians regarding administrative processes, scheduling, and operational procedures.
• Assist with maintaining compliance with organizational policies, credentialing requirements, and documentation standards.
• Support clinical staff performance management by tracking concerns, coordinating evaluations, documenting corrective actions, and assisting the Clinical Director with performance improvement plans as needed.
• Identify workflow improvements that enhance efficiency and support quality patient care.
• Perform other administrative and operational duties as assigned by the Clinical Director.

Benefits

• 401(k) with employer matching
• Paid vacation, sick days, and holidays
• Flexible hours
• Employee Assistance Program (EAP)
• Paid medical benefits
• Dental coverage
• Vision coverage
• Health and wellness benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed