Program Assistant - Everett Adult Outpatient - Full Time

Compass Health•Everett, WA

2d•Onsite

About The Position

Compass Health is currently looking for a Clinical Program Assistant to join our Everett Adult Outpatient team. The Everett Adult Outpatient team is a close and inclusive group that work together to provide wellness, hope and recovery to our community while also having fun as a team. We are looking for someone to join our team that shares our passion and mission to the community. We are passionate about serving adults in Snohomish County with dignity and respect. We pride ourselves on providing quality care to this population while also caring for each other.

Requirements

Provides excellent customer service when greeting and/or assisting clients
Understands and practices safekeeping of client protected health information per Compass Health’s HIPAA and other agency policies and procedures
Performs data entry and scheduling appointments as needed
Provides administrative support including word processing, filing, faxing, copying
Ability to work between the hours of 8 am – 5 pm Monday – Friday
High School Diploma or equivalent required
Excellent communication skills, written and verbal
Ability to pass pre-employment criminal background check

Responsibilities

Performs a variety of complex clerical and administrative duties with minimal supervision.
Triaging calls
Coordinating communication between team and clients
Assisting clients, families, and other agencies in getting answers to questions
De-escalating situations
Maintaining program expenditures
Coordinating management information system
Maintaining client confidentiality
Providing general clerical support to clinical and medical staff as assigned.