Outpatient - Program Assistant

Axiom Care • Phoenix, AZ

4d • Onsite

About The Position

The Outpatient Program Assistant provides administrative and clerical support in a fast-paced integrated clinic. The Outpatient Program Assistant will be detail-oriented, highly organized, have strong Microsoft Excel skills and experience managing electronic health records. The Outpatient Program Assistant will have the ability to handle a variety of data entry, reporting and document management accurately and professionally.

Requirements

• Strong proficiency in Microsoft Excel, including data sorting/filtering, reporting and spreadsheet management.
• Excellent data entry skills with a high level of accuracy and attention to detail.
• Strong organizational, time-management, and multi-tasking abilities.
• Ability to handle confidential and sensitive information with discretion.
• Strong written and verbal communication skills.
• High school diploma or equivalent; associate degree preferred.
• Previous administrative, clerical, healthcare or office support experience preferred.
• Experience with Electronic Health Record (EHR) systems preferred.

Responsibilities

• Create, update, and maintain complex spreadsheets, databases and tracking systems using Microsoft Excel.
• Manage and maintain electronic health records (EHR, ensuring accuracy, completeness, and confidentiality of patient information.
• Enter, verify, and update patient and administrative data in electronic health systems.
• Monitor data accuracy and perform regular audits of spreadsheets and records.
• Prepare, process, and organize forms, reports, and other documents.
• Assist with recordkeeping, compliance documentation, and data management projects.
• Schedule appointments, coordinate meetings and maintain calendars as needed.
• Respond to phone calls, emails and inquiries in a professional manner.
• Support management with administrative projects and special assignments.
• Ensure compliance with organizational policies and confidentiality requirements.
• Perform other duties as assigned by supervisor.

Benefits

• Medical, Dental, and Vision
• 401(k) with up to 3.5% match
• Paid time off (PTO), paid sick time, and paid holidays
• Tuition Reimbursement
• Reimbursement for CMEs
• Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal
• Employee Assistance Program (EAP)
• Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree