Clinical Outreach Representative

Discovery Behavioral HealthSeattle, WA
$100,000 - $120,000Remote

About The Position

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve. Since 1997, Discovery Behavioral Health has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options. A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

Requirements

  • Bachelor’s degree (B.A.) from four-year college or university
  • At least three years of experience working in direct outreach or clinical experience in the mental health field
  • Professional demeanor in all interactions internally and externally
  • Extremely self-motivated and able to work independently
  • Dedicated, prompt, organized, and efficient work ethic
  • Conduct oneself in accordance with the expectations and mission of Discovery Behavioral Health
  • Maintain company standards in all interactions
  • Ability to contribute in a meaningful way as to the competition and changes in the behavioral health field

Responsibilities

  • Creating and executing regional strategic marketing plans to increase referrals and admissions for continued company growth and demonstrate measured growth and revenue annually.
  • Develop and maintain referral relationships amongst various healthcare professionals, including Hospitals, Other treatment programs, Private practice professionals, and Other professionals deemed an appropriate target for Discovery Behavioral Health clinical outreach.
  • Maintain activity levels equating to 85 field meetings including 5 onsite tours, 3 in-services per month or as assigned by the Regional Director of Clinical Outreach.
  • Contribute to referral and admissions prospects goals as identified by the Regional Director of Clinical Outreach.
  • Maintain Sales Force database and activity record, including adding new contacts, updating accounts, and logging all activities and events daily.
  • Complete weekly and end of month reports in a timely manner, including mileage reports, credit card reports, and end of month reporting.
  • Assess and constructively contribute to the development of marketing collateral and other department needs.
  • Assist Regional Director/Territory Manager in identifying new opportunities for marketing efforts: direct mail, online, and community based.
  • Facilitate and support communication between outreach and admissions, outreach and clinical, outreach and management.
  • Facilitate and support communication between referral sources and admissions, referral sources and clinical, and referrals throughout Discovery Behavioral Health as a whole.
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