Outreach Representative

Havenrise Academy of Jacksonville•Jacksonville, FL

4h•$70,000 - $80,000•Remote

About The Position

HavenRise Academy of Jacksonville, FL is seeking a dynamic, relationship-driven Outreach Representative to expand awareness of their adolescent mental health programs throughout Northeast Florida. This role involves building meaningful partnerships with schools, pediatricians, therapists, healthcare providers, and community organizations. The position is ideal for someone who thrives on building relationships, enjoys community involvement, and is passionate about making a difference in the lives of young people and their families. This newly added position will play a critical role in building community partnerships, increasing awareness of programs, and helping more families access the care they need.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
Minimum of 2 years of experience in healthcare outreach, community relations, physician relations, ideally in a behavioral health setting.
Proven track record of meeting or exceeding referral, admissions, sales, or business development goals.
Experience presenting to professional audiences and community groups.
Familiarity with CRM systems and referral tracking tools.
Valid driver's license and reliable transportation.
Ability to travel throughout the Jacksonville and surrounding market.

Nice To Haves

Existing relationships with pediatricians, school districts, guidance counselors, therapists, hospitals, or community agencies in Florida strongly preferred.
A natural relationship builder who enjoys connecting with people.
Comfortable networking and representing an organization in the community.
Passionate about improving access to behavioral health services.
Self-motivated, organized, and able to work independently.
Skilled at turning conversations into long-term partnerships.
Knowledgeable about the challenges facing adolescents and families seeking mental health care.

Responsibilities

Build Strategic Community Partnerships: Develop and maintain strong referral relationships with pediatricians, schools, therapists, hospitals, case managers, and community organizations.
Identify and cultivate new referral opportunities throughout Northeast Florida.
Serve as a trusted resource and primary point of contact for referral partners.
Conduct regular follow-up visits and outreach activities to strengthen referral relationships.
Drive Growth & Admissions: Collaborate closely with Admissions and Clinical teams to support census growth and admissions goals.
Create and execute territory plans designed to increase referrals and community awareness.
Monitor referral trends and outreach effectiveness, providing recommendations to leadership.
Facilitate warm introductions between prospective families and the Admissions team.
Represent HavenRise in the Community: Attend networking events, conferences, health fairs, school functions, and community meetings.
Deliver engaging presentations and educational trainings to healthcare providers, educators, and community organizations.
Coordinate outreach events, open houses, and professional education opportunities.
Serve as a brand ambassador for HavenRise Academy and our mission.