Clinical Outreach Representative

Discovery Behavioral HealthSeattle, WA
Remote

About The Position

A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

Requirements

  • Bachelor’s degree (B.A.) from a four-year college or university.
  • At least three years of experience working in direct outreach or clinical experience in the mental health field.
  • Must always dress in a professional manner and have a professional demeanor in all interactions internally and externally.
  • Must always demonstrate themselves as professional and supportive while keeping a neutral attitude.
  • Must be extremely self-motivated and able to work independently.
  • Dedicated, prompt, organized, and efficient work ethic.
  • Conduct themselves in accordance with the expectations and mission of Discovery Behavioral Health.
  • Maintain company standards in all interactions.
  • Always be able to contribute in a meaningful way as to the competition and changes in the behavioral health field.

Responsibilities

  • Creating and executing regional strategic marketing plans to increase referrals and admissions for continued company growth.
  • Demonstrate measured growth and revenue annually.
  • Develop and maintain referral relationships amongst various healthcare professionals, including hospitals, other treatment programs, private practice professionals, and other appropriate targets.
  • Maintain activity levels equating to 85 field meetings including 5 onsite tours, 3 in-services per month or as assigned.
  • Contribute to referral and admissions prospects goals as identified by the Regional Director of Clinical Outreach.
  • Maintain Sales Force database and activity record, including adding new contacts, updating accounts, and logging activities and events daily.
  • Complete weekly and end of month reports in a timely manner, including mileage reports, credit card reports, and end of month reporting.
  • Assess and constructively contribute to the development of marketing collateral and other department needs.
  • Assist Regional Director/Territory Manager in identifying new opportunities for marketing efforts (direct mail, online, community based).
  • Facilitate and support communication between outreach and admissions, outreach and clinical, outreach and management.
  • Facilitate and support communication between referral sources and admissions, referral sources and clinical, and referrals throughout Discovery Behavioral Health.
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