Clinical Outreach Representative
About The Position
The Clinical Outreach Representative represents AMFM Healthcare in Idaho, building relationships with referring providers and community partners, identifying business opportunities, and serving as an initial point of contact for prospective clients. The role supports the organization’s growth by expanding its referral network and connecting people in need with mental health care. It is full-time and requires regular travel throughout the territory; it is not remote. The representative works with admissions and clinical teams to support smooth transitions of care, maintains outreach and referral records in Salesforce, and represents AMFM at community and professional events. The role may also support training and development of new outreach team members.
Requirements
- At least 1 year of experience in healthcare marketing, business development, or clinical outreach.
- Valid driver’s license and eligibility for the company’s auto insurance policy: at least 4 continuous years of driving experience, age 21 or older, fewer than 3 moving violations in the last 3 years, and no more than 1 major violation in the last 3 years.
- Experience using CRM software; Salesforce experience is particularly relevant.
- Strong verbal and written communication skills and ability to engage professionally with a wide range of stakeholders.
- Highly organized, self-motivated, and comfortable working independently in the field.
- Proficiency in Microsoft Office, Adobe Acrobat, and Google Workspace.
- Understanding of healthcare services, patient referral processes, and community outreach best practices.
- Ability to sit for extended periods and occasionally lift up to 5 lbs.
- Ability to travel within the designated territory for events and outreach efforts.
Nice To Haves
- Associate’s degree in Marketing, Communications, or a related field preferred.
- Familiarity with clinical and medical terminology.
Responsibilities
- Develop and execute outreach strategies to grow AMFM Healthcare’s referral network.
- Build and maintain relationships with healthcare providers and community partners.
- Serve as an initial contact for potential clients and gather essential information for admissions and clinical teams.
- Represent AMFM at events, conferences, and professional gatherings.
- Maintain CRM records in Salesforce to accurately track outreach efforts and referrals.
- Collaborate with admissions and clinical teams to support smooth transitions of care.
- Support the training and development of new outreach team members.
- Organize and participate in marketing events, including lunch-and-learns, community dinners, and industry events.
Benefits
- Medical, dental, and vision plans through Anthem.
- FSA/HSA accounts.
- Life and AD&D insurance through Anthem, 100% employer-paid.
- 401(k) plan with employer match.
- PTO, Self Care Day, and Floating Holiday.
- Educational Assistance Reimbursement Program.
- Employee Assistance Program.
- Health and Wellness Membership.
- Supportive culture and continuous professional development.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
