Clinical Outreach Representative
About The Position
AMFM Healthcare is seeking a passionate, results-driven Clinical Outreach Representative to cultivate strategic partnerships and expand the organization’s presence across key markets. The representative serves as AMFM Healthcare’s face in the community, building relationships with referring providers, identifying business opportunities, and acting as an initial point of contact for prospective clients. The role supports the organization’s mission by connecting people in need with mental health care. This full-time, exempt position covers the eastside of Seattle and cities north of Seattle. It is not remote and requires regular travel throughout the territory, including travel for outreach efforts and events. The representative collaborates with admissions and clinical teams to support smooth transitions of care and helps train and develop new outreach team members.
Requirements
- At least 1 year of experience in healthcare marketing, business development, or clinical outreach.
- Valid driver’s license and eligibility for coverage under the company’s auto insurance policy, including at least 4 continuous years of driving experience, age 21 or older, fewer than 3 moving violations in the last 3 years, and no more than 1 major violation in the last 3 years.
- Experience using CRM software.
- Strong verbal and written communication skills and the ability to engage professionally with a wide range of stakeholders.
- Highly organized, self-motivated, and comfortable working independently in the field.
- Proficiency in Microsoft Office, Adobe Acrobat, and Google Workspace.
- Understanding of healthcare services, patient referral processes, and community outreach best practices.
- Ability to sit for extended periods and occasionally lift up to 5 lbs.
- Ability to travel within designated regions for events and outreach efforts.
Nice To Haves
- Associate’s degree in Marketing, Communications, or a related field.
- Experience with Salesforce.
- Familiarity with clinical and medical terminology.
Responsibilities
- Develop and execute outreach strategies to grow AMFM Healthcare’s referral network.
- Build and maintain relationships with healthcare providers and community partners.
- Serve as the initial contact for potential clients and gather essential information for admissions and clinical teams.
- Represent AMFM Healthcare at events, conferences, and professional gatherings.
- Maintain CRM records in Salesforce and accurately track outreach efforts and referrals.
- Collaborate with admissions and clinical teams to ensure smooth transitions of care.
- Support training and development of new outreach team members.
- Organize and participate in marketing events, including lunch-and-learns, community dinners, and industry events.
Benefits
- Medical, dental, and vision plans through Anthem.
- FSA/HSA accounts.
- Employer-paid life and AD&D insurance through Anthem.
- 401(k) plan with employer match.
- PTO, a self-care day, and a floating holiday.
- Educational assistance reimbursement program.
- Employee assistance program.
- Health and wellness membership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
