Clinical Outreach Liaison

UHS•Chino Hills, CA

About The Position

Thousand Branches Wellness, a subsidiary of Universal Health Services (UHS), provides outpatient mental health treatment for adolescents and adults. The Clinical Outreach Liaison supports clinically informed community outreach and referral engagement, helping referral partners identify appropriate levels of care and bridging gaps between providers and treatment services. This is a field-based, externally focused role. The Liaison executes assigned outreach priorities, serves as a clinical resource in the community, and collaborates with Admissions and clinical teams to support appropriate and timely referral transitions. The position does not include responsibility for internal program operations, staffing, or clinical service delivery. Evening and/or weekend hours may be needed for community events.

Requirements

  • Bachelor's degree required.
  • One to three or more years of experience in behavioral health.
  • Strong understanding of behavioral health diagnoses and levels of care, including IOP, PHP, and residential care.
  • Established relationships within the behavioral health community.
  • Experience with CRM or referral tracking systems.
  • Strong ability to translate clinical knowledge into practical guidance for referral partners.
  • Consistent and reliable execution of outreach activities.
  • High level of organization and follow-through.
  • Comfort working within established outreach direction and priorities.

Nice To Haves

  • Master’s degree in a behavioral health field preferred.
  • Active licensure or registration strongly preferred.
  • Clinical, case management, or utilization review experience preferred.

Responsibilities

  • Execute assigned outreach plans with a focus on clinically appropriate referral development.
  • Build and maintain relationships with referral partners, including therapists, psychiatrists, hospitals, and community providers.
  • Conduct regular in-person outreach, meetings, and follow-ups to maintain a strong community presence.
  • Collaborate with Admissions and clinical teams to support appropriate and timely referral transitions.
  • Track outreach activity and referral trends to support consistency and follow-through.

Benefits

  • Competitive compensation and generous paid time off.
  • Medical, dental, vision, and prescription drug plans.
  • 401(k) with company match and discounted stock plan.
  • SoFi Student Loan Refinancing Program.
  • Tuition savings to continue nursing education with Chamberlain University.
  • Career development opportunities within UHS and its 300+ subsidiaries.
  • Pet insurance.
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