Clinical Office Lead

Ohio ENT & Allergy Physicians • Westerville, OH

3d

About The Position

Ohio ENT & Allergy Physicians is seeking a highly organized and motivated Clinical Office Lead for its Oral Pathology team. The role supervises clinical staff, monitors daily office operations to support efficient workflow and high-quality service, and assists physicians with clinical procedures. The ideal candidate has strong leadership skills, fosters a positive work environment, and is committed to exceptional patient care. Previous clinical experience in a dental or pathology office is desired.

The position includes Monday–Friday work schedules, competitive compensation and benefits, and opportunities for professional growth and development.

Requirements

• At least 2 years of experience in a healthcare office setting, including at least 1 year in a supervisory role.
• Medical Assistant certification or degree.
• High school diploma or GED.
• Strong leadership and communication skills.
• Knowledge of medical terminology and electronic medical records (EMRs).
• Proficiency in Microsoft Office Suite.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving and decision-making skills.

Nice To Haves

• Experience in a dental or pathology office.

Responsibilities

• Manage clinical staff schedules, flextime, and PTO requests to ensure required clinical coverage.
• Coordinate patient flow and room readiness.
• Assist with examinations, procedures, and clinical tasks within qualifications and scope.
• Conduct weekly staff meetings to review schedule updates, organizational news, and clinic updates.
• Maintain an organized and efficient office environment.
• Verify that test results are ready for the physician.
• Monitor adherence to infection prevention, instrument processing, and OSHA protocols.
• Participate in staff performance processes by providing feedback on performance.
• Supervise the staff payroll process, including daily edit reviews and corrections.
• Ensure clinical staff adhere to practice policies and protocols.
• Monitor patient flow to minimize wait times.
• Return patient calls in a timely manner, call in prescriptions, and manage the EMR desktop.
• Oversee ordering of clinical equipment and supplies.
• Assist with patient intake, scheduling, and billing as needed.
• Collaborate with the Clinical Manager to support smooth office operations.
• Ensure compliance with regulatory requirements and industry standards.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid personal time
• Paid holidays
• 401(k)
• Paid short-term disability
• Paid long-term disability
• Paid life insurance
• Competitive compensation
• Opportunities for professional growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED