Clinical Nurse Supervisor (RN, BSN) - Bronson At Home - Full-time Days

Bronson Healthcare Group•Battle Creek, MI

1d•Onsite

About The Position

The Clinical Nurse Supervisor at Bronson At Home provides day-to-day clinical leadership and serves as a liaison among staff, physicians, management, and internal and external customers. Under general supervision of the System Manager and/or Vice President of Bronson At Home, the supervisor supports staff as a role model, mentor, coach, and resource person, and helps attract, develop, maintain, and retain qualified employees. The role shares 24-hour responsibility with the Manager for clinical operations, regulatory compliance, financial resources, program development, and daily departmental oversight. It also develops and directs workflow and day-to-day activities, helps maintain a safe and customer-focused environment, and supports quality and patient-safety initiatives. The supervisor oversees and evaluates clinical staff and department standards, promotes teamwork and positive customer service, and monitors the approved departmental budget. The role participates in quality and process improvement, regulatory compliance, staffing and personnel management, clinical documentation and billing review, and the development of staff and patient learning. The position requires regular use of a personal vehicle for Bronson business, with a valid Michigan driver’s license and auto insurance; a motor vehicle record check is required after an offer and before the start date. The work involves sustained mental and visual concentration, including computer or CRT use 40–70% of the time. It also regularly involves lifting bulky or moderately heavy items up to 50 pounds and occasionally assisting with heavier tasks or equivalent pushing, pulling, or handling.

Requirements

Bachelor’s degree in Nursing.
Five to seven years of RN experience.
Current RN license in good standing with the State of Michigan.
Current Michigan driver’s license.
BLS certification.
Regular use of the employee’s own vehicle for Bronson business, with proof of valid auto insurance; a motor vehicle record check is required after an offer and before the start date.
Familiarity with computers.
Demonstrated ability to organize work and manage time.
Demonstrated interpersonal communication skills, ability to resolve conflict, and ability to work as a team leader.
Demonstrated problem-solving ability.
Advanced Microsoft Office product skills.
Excellent communication skills and good interpersonal skills.
Basic business operations knowledge, including spreadsheets, finances, costs, expenses, and revenues.
Strong knowledge of CMS and third-party payer guidelines for charging and billing home care services.
Good attention to detail.
Strategic planning skills.
Ability to perform sustained, concentrated mental and visual work, including computer or CRT use 40–70% of the time.
Ability to regularly lift bulky or moderately heavy weights up to 50 pounds and occasionally assist with heavier tasks or equivalent pushing, pulling, or handling.

Nice To Haves

One to two years of RN experience in a home care setting.
Master’s degree in Nursing.
Formal or informal leadership experience.

Responsibilities

Manage the day-to-day operations of the department.
Collaborate with physicians and other disciplines regarding patient-care activities.
Create and maintain a favorable work environment.
Establish and maintain CMS and The Joint Commission standards of practice.
Initiate and facilitate changes to improve quality and promote efficiency.
Evaluate and accept new client referrals that meet admission criteria.
Assign the disciplines needed for care, monitor overtime, and update schedules.
Serve as a liaison on clinical matters involving other health care professionals.
Keep the Manager informed of concerns that may affect the department.
Assume responsibility for professional development.
Review clinical documentation in a timely, efficient, and accurate manner.
Participate in chart reviews and staff in-services.
Correct and adjust billing issues.
Participate in the department budget and work effectively within budgetary restraints.
Participate in quality improvement and process improvement initiatives.
Interview, hire, evaluate, and schedule staff.
Supervise and evaluate clinical staff and implement disciplinary action when indicated.
Oversee clinical staff assignments to promote quality patient care and cost-efficient management.
Adhere to productivity standards and use resources efficiently.
Assure compliance with CMS and The Joint Commission requirements.
Continuously assess and improve the performance of care and services provided.
Facilitate department meetings, performance improvement meetings, quarterly clinical record reviews, and case conferences.
Implement organizational goals and attend leadership meetings.
Identify learning needs of patients, families, and staff and support professional development.