Clinical Nurse Manager - Intermediate Care Unit- Medical Surgical Unit- Days

Endeavor Health•Arlington Heights, IL

7d•$51 - $78•Onsite

About The Position

The Clinical Nurse Manager oversees the Intermediate Care Unit and Medical Surgical Unit in Arlington Heights, Illinois. This is a full-time position scheduled for 40 hours per week on the day shift, with no required travel. The manager ensures regulatory compliance and maintains patient-care and quality-improvement standards. The role includes supporting budgets and business plans, allocating resources, monitoring costs and supplies, and working with the director on financial and operational goals. The manager leads staffing activities, including hiring, performance evaluation, orientation, discipline, and staff development, and oversees departmental education. The manager develops and communicates policies and procedures, promotes evidence-based care, and leads improvement plans for clinical services, patient experience, and the workforce environment. The role also involves collaborating with physicians and interdisciplinary teams, representing the department at meetings, addressing escalated patient concerns, and sharing responsibility for related clinical units when another manager is absent. The manager must follow all Northwest Community Hospital standards, policies, and procedures.

Requirements

Graduate of an accredited school of nursing.
Bachelor of Science in Nursing or Master of Science in Nursing required.
Current license to practice nursing in Illinois.
Current CPR certification.
Three years of progressively responsible relevant clinical experience.
At least three years of management experience.
Specialty certification required; candidates may be considered with a commitment to obtain certification within two years of hire.

Responsibilities

Manage the unit in compliance with regulatory agencies and maintain patient-care standards.
Oversee patient care and quality improvement, including periodic review of policies, procedures, and treatment plans.
Assist in developing annual budgets and the business plan; recommend plans to meet goals with the director and allocate resources.
Manage departmental budgets, formulate capital budgets, review management reports, analyze budget variances, and develop action plans with the director.
Monitor unit equipment, supplies, and associated costs with staff.
Interview, hire, discipline, and discharge subordinate personnel when necessary; evaluate performance and ensure employees are oriented to the department and hospital.
Oversee planning and implementation of departmental educational programs.
Formulate and communicate clinical-area policies and procedures, and provide direction to support evidence-based patient care.
Develop and implement plans to continuously improve clinical services and integrate opportunities into operational plans.
Collaborate with physicians to identify patient needs and foster effective working relationships between personnel and physicians.
Represent the department at hospital- and physician-sponsored meetings and participate in interdepartmental or interdisciplinary groups.
Recommend communication and operational improvements that support customer-focused care.
Lead initiatives to improve the patient experience, monitor patient satisfaction, and serve as a liaison for customer-service difficulties and escalated patient issues.
Mentor and motivate employees, share new knowledge, foster learning and growth, and work with staff to improve the workforce environment and satisfaction.
Share responsibility for related clinical units when another manager is absent.
Adhere to all Northwest Community Hospital standards, policies, and procedures.