Clinical Nurse Manager - Intermediate Care Unit- Medical Surgical Unit- Days

Endeavor Health•Arlington Heights, IL

5d•Onsite

About The Position

The Clinical Nurse Manager oversees the Intermediate Care Unit and Medical Surgical Unit in Arlington Heights, Illinois. This full-time role works 40 hours per week on the day shift, with no required travel. The manager ensures regulatory compliance and standards of patient care, oversees quality improvement, and develops and implements plans to improve clinical services, patient experience, and the workforce environment. The role also manages departmental resources and budgets, including capital planning, equipment, and supplies. The manager leads personnel activities, including interviewing, hiring, discipline, discharge when necessary, performance evaluations, orientation, and education. The manager develops and communicates policies and procedures, supports evidence-based care, collaborates with physicians and interdisciplinary teams, and represents the department at hospital and physician-sponsored meetings. The role may share responsibility for related clinical units when another manager is absent and must adhere to Northwest Community Hospital standards, policies, and procedures. Endeavor Health describes itself as a fully integrated healthcare delivery system serving more than 4.2 million residents across six northeast Illinois counties. It has more than 25,000 team members, more than 6,000 physicians, over 300 ambulatory locations, and eight acute care hospitals. The organization states that it is committed to connection and belonging, reasonable accommodations, and helping team members pursue professional goals.

Requirements

Graduate of an accredited school of nursing.
Bachelor of Science in Nursing or Master of Science in Nursing required.
Current licensure to practice nursing in the State of Illinois.
Current CPR certification.
Three years of progressively responsible relevant clinical experience.
Minimum of three years of management experience.

Nice To Haves

Current specialty certification is required; candidates may be considered with a commitment to obtain certification within two years of hire.

Responsibilities

Manage the unit in compliance with regulatory agencies and maintain standards of patient care.
Supervise patient care and maintain quality improvement standards through periodic review of policies, procedures, and treatment plans.
Assist with developing annual budgets and the business plan; recommend plans to accomplish goals agreed upon with the director and allocate resources to meet those goals.
Manage departmental budgets, formulate capital budgets, review management reports, identify trends, analyze budget variances, and develop action plans with the director.
Monitor unit equipment and supply levels and costs with staff.
Interview, hire, discipline, and discharge subordinate personnel when necessary; evaluate personnel performance according to the hospital’s performance management system.
Ensure employees are oriented to the department and hospital, and oversee planning and implementation of departmental educational programs.
Formulate and communicate policies and procedures for the clinical area, providing direction to ensure evidence-based standards of patient care.
Develop and implement action plans to continuously improve clinical services and address opportunities to enhance the clinical area.
Collaborate with physicians to identify patient needs and facilitate effective working relationships between personnel and physicians.
Represent the department at hospital- and physician-sponsored meetings and participate in interdepartmental or interdisciplinary groups to integrate unit services into patient- and family-centered care.
Recommend communication and operational improvements that support customer-focused care.
Develop and implement action plans to improve the patient experience, as measured by patient satisfaction scores.
Serve as a liaison for customer-service difficulties and intervene in patient issues beyond staff members’ limits.
Challenge, motivate, and mentor employees; share new knowledge and create an environment for learning and growth.
Work with staff to improve the workforce environment, as measured by nurse and employee satisfaction scores.
Share responsibility for related clinical units when another manager is absent.
Adhere to Northwest Community Hospital standards, policies, and procedures.