Clinical Nurse Manager

Appalachian Regional Healthcare•Middlesboro, KY

About The Position

The Clinical Nurse Manager (CNM) is a direct supervisory leadership role and a key member of the Nursing leadership team. The CNM ensures and delivers high-quality, patient-centered care and coordinates all functions in the unit or department during the designated shift. In collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies and procedures, serves as a resource for staff, and models commitment to the organization’s vision, mission, and values to support patient experience, clinical outcomes, and departmental performance. The CNM provides feedback and coaching, recognizes staff contributions, and fosters a high-performance culture.

Requirements

  • Associate's Degree in Nursing required; experience can be substituted for education.
  • At least 1 year of clinical experience required; 2 years preferred. The posting lists 1–3 years under Work Experience.
  • Evidence of leadership experience and abilities required.
  • Knowledge of general nursing principles and practice skills.
  • Knowledge of organizational functions, policies, and regulations.
  • Applicable knowledge of technical skills related to the clinical area worked.
  • Current licensure to practice nursing in the State of KY or WV, depending on legal state of residence, required.
  • BLS required.
  • De-escalation Training required within six months of hire for all units.
  • ACLS required within six months of hire for ED, Critical Care, OR, and Specialty Areas/Units only.
  • PALS required within six months of hire for ED, OR, and Med/Surg Peds.
  • NRP and AWHONN fetal monitoring required within six months of hire for Maternal/Child only.
  • TNCC required within six months of hire for ED only.

Nice To Haves

  • Bachelor's Degree in Nursing preferred.
  • Two years of clinical experience preferred.
  • Professional Nursing Certification preferred.

Responsibilities

  • Ensure clinical assignments are based on patient care needs and demonstrated staff competencies.
  • Assist with admission and discharge processes to promote efficient throughput and high-quality, patient-centered care.
  • Participate with the management team in ongoing assessment of the quality of patient care services provided on the unit.
  • Collaborate with subject matter experts and other managers to create a teamwork environment that supports improved outcomes and service.
  • Support a patient-first philosophy and engage in service recovery when necessary.
  • Support facility engagement efforts by operationalizing nursing strategies, including nurse leader rounding, employee rounding, hourly rounds, bedside shift report, and other initiatives.
  • Provide recommendations related to interviewing, selecting, and training new staff.
  • Recommend and implement courses of action, including training and development, conflict resolution, personnel policy compliance, performance evaluations, and disciplinary actions.
  • Assist with staff scheduling.
  • Manage practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
  • Support proper inventory control and assist with managing supplies and equipment.
  • Work with medical staff to coordinate patient care management.
  • Demonstrate leadership and initiative when supervision is not present or required.
  • Escalate problems relating to rules and regulations in a timely and effective manner.
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