Clinical Nurse Liaison - Columbia

Option Care Health•Columbia, SC

About The Position

The Clinical Nurse Liaison provides nursing services that support referral coordination, patient assessment, education, training, and problem-solving for new, returning, hospitalized, and current patients receiving home IV therapy. The role assesses whether patients are appropriate candidates for home infusion and whether therapy can be safely provided at home, develops initial treatment plans with the pharmacist and infusion team, and coordinates therapy initiation with pharmacy, operations, reimbursement, and referral partners. The liaison educates and trains patients, caregivers, and, when needed, home health nursing personnel on IV administration and delivery devices. The role monitors patients during hospitalization and throughout home IV therapy, responds to concerns, provides skilled nursing care and prescribed infusions, evaluates vascular access and vital signs, obtains ordered laboratory samples, and maintains complete clinical documentation and treatment plans. The position also builds professional relationships with hospital and community referral contacts and assists with identifying business development opportunities.

Requirements

Current South Carolina RN license.
Current South Carolina driver’s license.
At least 2 years of experience; home IV therapy experience is preferred.
Patient and family education and training skills.
Excellent clinical, communication, and organizational skills.

Nice To Haves

Experience in home IV therapies.

Responsibilities

Assess patients for suitability for home IV therapy and determine whether therapy can be safely performed in the home.
Determine whether patients meet the organization’s acceptance criteria and document assessments promptly and completely.
Obtain clinical information needed to assess reimbursement and patient-care needs.
Develop initial treatment plans with the pharmacist and infusion team.
Communicate assessment results to referring agents and the infusion team.
Educate patients and caregivers about home IV therapy and train them in administration techniques and delivery-device operation.
Evaluate and certify, when applicable, that patients or caregivers can safely administer IV therapy at home.
Document education and training, and train home health nursing personnel when needed.
Coordinate home IV therapy with discharge planners, case managers, home health agencies, pharmacy, operations, and reimbursement teams.
Monitor patient progress during hospitalization and throughout home IV therapy, triage problems, and recommend solutions.
Communicate with the branch regarding patient-care plan revisions and document monitoring and coordination activities.
Develop and maintain professional relationships with case managers, social workers, medical departments, and physicians at assigned accounts.
Work with hospital discharge managers to facilitate safe and timely patient discharge, and provide initial training and admission at the hospital when circumstances allow.
Present a positive and professional image and assist in identifying potential marketing sources.
Participate in assessing patient-care services and identifying service problems; report problems using established processes.
Assess patients and document observations related to prescribed IV therapy at each visit.
Provide skilled nursing care and prescribed IV therapies to patients in potentially complex home situations.
Complete patient evaluations, including medication and vital-sign reviews; administer prescribed infusions; assess central venous access devices and provide site and dressing care; and obtain physician-ordered laboratory samples.
Coordinate patient care with physicians, pharmacists, and other multidisciplinary team members.
Maintain an updated treatment plan, complete admission and revisit documentation, meet certification and recertification documentation guidelines, and obtain verbal orders per protocol when necessary.
Handle on-call responsibilities professionally, work effectively with the on-call team, and document on-call activities according to policy.