Clinical Nurse Liaison - Columbia

Option Care Health•Columbia, SC
•$72,694 - $121,172

About The Position

The Clinical Nurse Liaison provides nursing services that include on-site referral coordination, patient assessment, education, training, and problem-solving for new, recycling, hospitalized, and current patients. The role assesses whether patients are appropriate for home IV therapy and whether treatment can be performed safely at home, develops initial treatment plans with the pharmacist and infusion team, and coordinates therapy initiation with pharmacy, operations, reimbursement, and other care partners. The liaison educates and trains patients, caregivers, and, when needed, home health nursing personnel in IV therapy administration and equipment use. The role monitors patient progress during hospitalization and throughout home therapy, provides skilled nursing care and prescribed infusions, evaluates vascular access and patient condition, obtains ordered laboratory tests, documents care and coordination, and works with multidisciplinary teams and hospital discharge personnel. The position also participates in on-call responsibilities and helps identify service issues and potential marketing sources.

Requirements

  • Current RN license in South Carolina.
  • Current South Carolina driver’s license.
  • At least 2 years of experience.
  • Excellent clinical, communication, and organizational skills.

Nice To Haves

  • Experience in home IV therapies.
  • Patient and family education and training skills.

Responsibilities

  • Assess patients to determine suitability for home IV therapy and whether it can be safely performed in the home.
  • Determine whether patients meet the company’s acceptance criteria and obtain clinical information needed to assess reimbursement and care needs.
  • Document patient assessments completely and promptly.
  • Develop initial treatment plans with the pharmacist and infusion team.
  • Communicate assessment results to referring agents and the infusion team.
  • Educate patients and caregivers about home IV therapy and train them in administration techniques and delivery-device operation.
  • Evaluate and certify, when applicable, that patients or caregivers can safely administer IV therapy at home.
  • Educate and train home health nursing personnel when they will administer IV medication.
  • Coordinate home IV therapy with discharge planners, case managers, home health agencies, pharmacy, operations, and reimbursement teams.
  • Monitor patient progress during hospitalization and throughout home IV therapy, triage problems, and recommend solutions.
  • Communicate with the branch regarding patient care plan revisions and document monitoring and coordination activities.
  • Maintain professional relationships with case managers, social workers, medical departments, and physicians at assigned accounts.
  • Work with hospital discharge managers to support safe and timely patient discharge, and provide initial training and admission at the hospital when circumstances allow.
  • Identify potential marketing sources and participate in efforts to expand business opportunities.
  • Participate in assessing patient care services and identifying service problems; report problems using established methods.
  • Assess patients and document observations related to prescribed intravenous therapy at each visit.
  • Provide skilled nursing care and prescribed intravenous therapies to varied patient populations in potentially complex home settings.
  • Maintain technical skills in accordance with state nursing standards and company competency requirements.
  • Complete patient evaluations, including medication and vital-sign reviews.
  • Administer prescribed infusions as ordered.
  • Assess central venous access devices and provide appropriate dressing changes and site care.
  • Obtain laboratory tests as ordered by the physician.
  • Coordinate patient care with physicians, pharmacists, and other multidisciplinary team members.
  • Maintain an up-to-date treatment plan, meet certification and recertification documentation guidelines, and obtain verbal orders per protocol when needed.
  • Complete admission and revisit documentation accurately and promptly.
  • Handle on-call responsibilities professionally, work effectively with the on-call team, and document on-call activities according to policy.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off.
  • Bonding time off.
  • 401(k) retirement savings plan with company match.
  • HSA company match.
  • Flexible spending accounts.
  • Tuition reimbursement.
  • myFlexPay.
  • Family support.
  • Mental health services.
  • Company-paid life insurance.
  • Award and recognition programs.
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