Clinical Navigator - FT Days | Overland Park Rehab
About The Position
The Clinical Navigator serves as the face of the hospital and helps prospective patients and their families understand the potential benefits of a rehabilitation stay. The role cultivates referral relationships, manages an assigned territory, completes patient assessments, and makes sales contacts. It also analyzes referral and admission data and works with business development, admissions, nursing, and other internal and external staff to facilitate referral conversion. The Clinical Navigator provides feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction. The position develops and maintains relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, payer representatives, and other stakeholders. It works under the direction of the Director of Business Development.
Requirements
- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
- A minimum of two years’ experience in the designated field of licensure is required.
Nice To Haves
- A degree in a health-related field from an accredited college or university is preferred.
- Rehabilitation or LTACH experience is preferred.
- Marketing experience is preferred.
Responsibilities
- Cultivate referral relationships and manage an assigned territory.
- Complete patient assessments and make sales contacts.
- Analyze referral and admission data from the assigned territory.
- Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
- Provide feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction.
- Develop and maintain excellent relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, payer representatives, and other stakeholders.
Benefits
- Medical benefits, including EPO, HDHP, and HSA options, prescription coverage, Rx ’n Go, and Teladoc
- Dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial services
- Flexible spending and health savings accounts
- Life and disability insurance
- Continuing education and tuition assistance
- Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, home, cell phone, and gym membership discounts
- Personal travel discounts
- Employee bonus referral program
- 401(k) plans with discretionary employer match
- Generous paid benefit time
- Professional growth opportunities through the Education Advancement Program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
