Clinical Navigator - FT Days | Round Rock Rehab

PAM Health Rehabilitation Hospital of Round Rock•Round Rock, TX

About The Position

The Clinical Navigator cultivates referral relationships, manages an assigned territory, and completes patient assessments. The role makes sales contacts and analyzes referral and admission data for the territory. Working collaboratively with the business development team, admissions staff, nursing, and other internal and external staff, the Clinical Navigator helps facilitate referral conversion. The position also provides feedback and recommendations for program development and quality-improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction. The Clinical Navigator develops and maintains relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, payer representatives, and other stakeholders. The position works under the direction of the Director of Business Development. A degree in a health-related field is preferred, and current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. At least two years of experience in the designated licensed field is required; rehabilitation/LTACH and marketing experience are preferred. The posting describes full-time employee benefits including medical, dental, and vision coverage; an Employee Assistance Program; flexible spending and health savings accounts; life and disability insurance; education and continuing-education opportunities; tuition assistance; supplemental insurance options; discounts; an employee referral bonus program; a 401(k) plan with discretionary employer matching; and paid benefit time.

Requirements

  • Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
  • At least two years of experience in the designated field of licensure.

Nice To Haves

  • A degree in a health-related field from an accredited college or university.
  • Prior marketing experience.
  • Prior rehabilitation/LTACH experience.

Responsibilities

  • Cultivate referral relationships and manage an assigned territory.
  • Complete patient assessments.
  • Make sales contacts and analyze referral and admission data from the assigned territory.
  • Work collaboratively with business development, admissions, nursing, and other internal and external staff to facilitate referral conversion.
  • Provide feedback and recommendations for program development and quality-improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction.
  • Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, payer representatives, and other stakeholders.

Benefits

  • Medical benefits with EPO/HDHP/HSA options, prescription coverage, Rx ’n Go, and Teladoc.
  • Dental and vision benefits.
  • Employee Assistance Program, including counseling, legal, and financial services.
  • Flexible spending accounts and health savings accounts.
  • Life and disability insurance.
  • Education and in-service opportunities, including continuing education and tuition assistance.
  • Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
  • Auto, home, cell phone, and gym membership discounts.
  • Personal travel discounts.
  • Employee Bonus Referral Program.
  • 401(k) plans with discretionary employer match.
  • Generous paid benefit time.
  • Education Advancement Program and opportunities for professional growth.
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