The Clinical Navigator cultivates referral relationships, manages an assigned territory, and completes patient assessments. The role makes sales contacts and analyzes referral and admission data for the territory. Working collaboratively with the business development team, admissions staff, nursing, and other internal and external staff, the Clinical Navigator helps facilitate referral conversion. The position also provides feedback and recommendations for program development and quality-improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction. The Clinical Navigator develops and maintains relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, payer representatives, and other stakeholders. The position works under the direction of the Director of Business Development. A degree in a health-related field is preferred, and current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. At least two years of experience in the designated licensed field is required; rehabilitation/LTACH and marketing experience are preferred. The posting describes full-time employee benefits including medical, dental, and vision coverage; an Employee Assistance Program; flexible spending and health savings accounts; life and disability insurance; education and continuing-education opportunities; tuition assistance; supplemental insurance options; discounts; an employee referral bonus program; a 401(k) plan with discretionary employer matching; and paid benefit time.
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Job Type
Full-time
Education Level
No Education Listed