Clinical Medical Assistant - Psychiatry

Mid Cities Psychiatry•Euless, TX

About The Position

Mid Cities Psychiatry is seeking a Medical Assistant to join its team of mental health professionals. The organization specializes in diagnosing and treating mental health illnesses, including treatment-resistant depression and substance use disorders, and provides services such as medication management, counseling, and innovative treatments. The role is responsible for accurately scheduling new and existing patients and supporting administrative and clinical office processes. The position is full-time, Monday through Friday, from 8:00 a.m. to 5:00 p.m. Compensation is $16.00–$21.00 per hour.

Requirements

Working knowledge or experience with EMR/EHR systems.
Typing speed of at least 40 words per minute.
Proficiency in Microsoft Office and Google Suite applications.
Experience handling prior authorizations, pre-certifications, and medication refills.
Experience updating patient medical records and histories, uploading charts, and tracking medications, dosages, and side effects.
Ability to code and complete insurance forms.
Strong administrative and leadership skills and ability to work in a fast-paced environment.
Trustworthy and dependable, with a positive attitude and sense of humor.
Willingness to work full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.
References, a background check, and a urine drug screening are required before employment.

Responsibilities

Schedule new and existing patients with a high degree of accuracy.
Answer and screen incoming calls.
Follow established office policies, procedures, and systems.
Communicate accurately with patients and team members using available tools.
Maintain confidentiality of data and information.
Handle prior authorizations, pre-certifications, and medication refills.
Update patient medical records and histories, upload patient charts, and track medications, dosages, and side effects.
Code and complete insurance forms.
Maintain positive working relationships and contribute to a cooperative work environment.