Clinical Manager

The Emily Program•Aurora, OH

About The Position

The Clinical/Program Manager provides leadership for the site team and helps uphold program integrity, professional standards, and excellent client care. The role involves building productive relationships with staff, resolving issues, providing performance feedback, and fostering a collaborative environment. The position will initially be based in Cleveland Heights and relocate to Aurora, Ohio, in December. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with a monthly weekend on-call rotation and a holiday rotation. The starting salary range is $90,000–$110,000, with final compensation based on qualifications and experience. A $10,000 sign-on bonus is offered.

Requirements

Current license in the state of employment; accepted licenses include LP, LPCC, LMFT, LICSW, and LMHC.
Excellent written and verbal communication skills, including the ability to communicate with and influence decisions at all staff levels.
Strong interpersonal skills and demonstrated ability to develop and maintain productive relationships with staff and vendors.
Hands-on leadership style and ability to model and reinforce collaboration.
Strong problem-solving skills and ability to make timely decisions on issues requiring immediate attention.
Ability to think critically.

Nice To Haves

Related supervisory or management experience is strongly preferred.

Responsibilities

Collaborate with a multidisciplinary team of leaders to ensure the program and client goals are met at the site.
Support staff engagement and satisfaction, and coordinate communication among personnel and the site management team.
Develop leadership and employees by understanding staff strengths and aligning them with current programming and future opportunities.
Collaborate across sites on program decisions.
Work with the Site Director to hire and train new eating disorder technicians (EDTs) and therapy staff.
Manage direct reports’ performance, including performance conversations and reviews.
Support staff with client issues and provide direction on schedules, paid time off planning, and professional growth.
Partner with the Site Director and Program Coordinator to plan and implement group therapy.
Partner with the Program Coordinator and case management team on clinical calls to insurance companies regarding concurrent reviews.
Ensure compliance with program policies, external regulatory standards, and payer requirements.
Update and distribute the program schedule.
Maintain and enhance knowledge of clinical practices through professional organizations, training, and literature review.
Identify and manage site-specific initiatives related to client care.
Partner with site administrative staff on administrative functions and staff matters.
Support the Site Director in managing the site budget.
Participate in the weekend on-call rotation.
Perform additional duties as assigned.

Benefits

HSA and PPO medical insurance options through Blue Cross Blue Shield, with HSA or FSA options.
Dental insurance through Delta Dental.
Vision insurance through EyeMed.
Short-term and long-term disability insurance.
Company-paid life insurance.
401(k) plan available two months after the start date.
Company 401(k) matching of up to 50% of the employee's contribution, up to 6% of compensation.
Accruing paid time off beginning with the first whole pay period.
Seven paid holidays and one floating holiday in addition to regular PTO.
$10,000 sign-on bonus.