Clinical Manager

FCC Behavioral Health • Kennett, MO

1d

About The Position

The Clinical Manager supervises direct care staff and other supervisees while managing the day-to-day operations of an assigned program. The role provides direct care services and clinical supervision, supports quality and effective treatment, and works with the Director and program stakeholders to address operational and clinical needs. The Clinical Manager helps ensure the program follows applicable evidence-based practice models, agency policies, certification standards, and the agency’s strategic plan related to clinical care.

Requirements

• Capable of conducting analytical evaluations and communicating with the Director and other program stakeholders.
• Meet the minimum requirements to obtain clinical privileges by FCC Behavioral Health.
• For Mental Health programs, meet the Department of Mental Health’s definition of a Qualified Mental Health Professional.
• Knowledge of civil involuntary detention procedures is required for crisis intervention work.
• Ability to communicate information orally, effectively, and accurately.

Nice To Haves

• A master’s degree in a Behavioral Health field is preferred.

Responsibilities

• Manage and lead the day-to-day operations of the assigned program.
• Provide program coverage in areas of need as necessary.
• Provide feedback and recommendations for the program’s annual plan and assist with implementing the clinical-care-related strategic plan.
• Identify and address front-line treatment and service issues involving access, efficiency, effectiveness, and experience.
• Regularly communicate issues and concerns and provide feedback and recommendations to the Director.
• Conduct monthly focus groups with clients and staff.
• Organize and facilitate structured clinical treatment team meetings and review cases as assigned.
• Provide direct care services, including crisis interventions when needed; knowledge of civil involuntary detention procedures is required for this work.
• Conduct chart audits, communicate findings to staff, and develop and deliver trainings or in-services addressing audit findings and trends.
• Provide regularly scheduled clinical supervision and document sessions on the Agency’s Documentation of Supervision form in Unbound.
• Provide regular supervision to non-clinical staff when applicable and document sessions using the agency form.
• Monitor staff productivity, help staff resolve problems, and address issues as necessary.
• Monitor program reporting, including late notes, no-show rates, and append/voids, and address issues as necessary.
• Implement plans to improve program profitability, access to services, and quality.
• Participate in and organize community events or activities as appropriate.
• Work with the Director and team on plans to improve program and agency culture and environment and ensure the program honors agency mission and values.
• Understand program outcomes and measurements, stay familiar with their current status, and work with the Director on improvement plans when issues are identified.
• Develop and consistently follow a program communication plan and process and respond to emails promptly during business hours.
• Monitor supervisees’ training plans and ensure compliance.
• Adhere to applicable evidence-based practice models.
• Communicate information orally, effectively, and accurately.
• Ensure the program operates within applicable agency certification standards, including CARF and DMH, and the strategic plan related to clinical care.
• Follow program and agency policies and procedures.
• Perform other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed