Clinical Manager

The Emily Program•Aurora, OH

3d•$90,000 - $110,000•Onsite

About The Position

The Clinical Manager provides leadership for staff at the site and ensures the integrity of the program, including its groups and staff practices. The manager builds professional relationships, helps resolve issues, provides performance feedback, and supports an environment focused on excellent client care. The role is initially based in Cleveland Heights and is scheduled to relocate to Aurora, Ohio, in December. The Clinical Manager works with site and multidisciplinary leaders to meet program and client goals, support staff engagement and development, coordinate communication, and make program decisions across sites. In collaboration with the Site Director and other colleagues, the manager supports hiring and training, performance management, group therapy planning, insurance reviews, compliance, schedule administration, site initiatives, and budget management. The position includes a monthly weekend on-call rotation and a holiday rotation. The regular schedule is Monday through Friday, 8 a.m. to 5 p.m. The starting salary range is $90,000–$110,000, with final compensation based on qualifications and experience. A $10,000 sign-on bonus is offered. For full-time employees, benefits include medical insurance plan options, dental and vision insurance, short- and long-term disability insurance, company-paid life insurance, a 401(k) plan available two months after the start date, matching contributions, paid time off, seven paid holidays, and one floating holiday.

Requirements

Current professional license in the state of employment: LP, LPCC, LMFT, LICSW, or LMHC.
Excellent written and verbal communication skills, including the ability to communicate with and influence decisions at all staff levels.
Strong interpersonal skills and demonstrated ability to develop and maintain productive relationships with staff and vendors.
Hands-on leadership style and ability to model and reinforce collaboration.
Strong problem-solving and critical-thinking skills, including the ability to make timely decisions on issues requiring immediate attention.

Nice To Haves

Related supervisory or management experience is strongly preferred.

Responsibilities

Collaborate with multidisciplinary leaders to ensure program and client goals are met at the site.
Attend to and facilitate staff engagement and satisfaction.
Coordinate communication among personnel and the site management team.
Develop staff leadership and employee growth by understanding employee strengths and aligning them with current and future programming opportunities.
Collaborate across sites on program decisions.
Partner with the Site Director to hire and train new eating disorder technicians (EDTs) and therapy staff.
Manage direct reports’ performance, including performance conversations and reviews.
Support staff with client issues, schedules, PTO planning, and professional growth.
Plan and implement group therapy in partnership with the Site Director and Program Coordinator.
Manage clinical calls to insurance companies regarding concurrent reviews in partnership with the Program Coordinator and case management team.
Ensure compliance with program policies, external regulatory standards, and payer requirements.
Update and distribute the program schedule.
Maintain and enhance knowledge of current clinical practices through professional organizations, training, and literature review.
Identify and manage site-specific client-care initiatives.
Partner with site administrative staff on administrative functions and staff matters.
Support the Site Director in managing the site budget.
Perform weekend on-call rotation duties.
Perform additional duties as assigned.

Benefits

HSA and PPO medical insurance options through Blue Cross Blue Shield, with HSA or FSA options.
Dental insurance through Delta Dental.
Vision insurance through EyeMed.
Short-term and long-term disability insurance.
Company-paid life insurance.
401(k) plan available two months after start date.
Company 401(k) matching of up to 50% of the employee’s contribution, up to 6% of compensation.
Paid time off that accrues annually and begins with the first whole pay period.
Seven paid holidays and one floating holiday.
$10,000 sign-on bonus.