Clinical Manager: Trainer

Catalight•Walnut Creek, CA
•$93,000 - $98,000•Onsite

About The Position

The Clinical Manager Trainer strengthens clinical quality and workforce readiness through hands-on, clinic-based onboarding, training, competency support, and in-the-moment clinical guidance. The role works on site in an assigned regional clinic, maintains a small ongoing caseload, supports center-based operations, and contributes to organization-wide learning initiatives across Behavioral Health Services. The position provides onboarding and role-specific training to clinical staff, supports new hires through shadowing and first-session experiences, coordinates competency assessments, and delivers regional refreshers. It also provides initial support for immediate clinic concerns when the assigned supervisor is unavailable, manages a small caseload, supports clinic operations and clinical quality initiatives, and partners with senior clinical leaders on clinician development and mentorship. The role requires a relevant graduate degree, current BCBA certification or applicable clinical licensure, and experience in behavioral health services and staff development. It is performed on site at an assigned clinic, with travel to other sites and client homes when required. The role includes physical interaction with clients and staff, including implementing approved behavior and safety management strategies.

Requirements

  • Master’s degree, PsyD, or PhD from an accredited college or university in Applied Behavior Analysis, early childhood education or development, early childhood special education, special education, pediatric therapy, psychology, or a related field.
  • Current Board Certified Behavior Analyst certification or applicable clinical licensure in good standing, with a strong background in applied behavior analysis.
  • Licensed or certified for a minimum of two years.
  • Three years of experience implementing Behavioral Health services; experience with autistic people or individuals with Intellectual and Developmental Disabilities is preferred.
  • Two or more years of experience providing staff direction, training, mentorship, or development.
  • Experience developing and facilitating clinical training for adult learners in individual and group settings.
  • Ability to provide instruction, modeling, observation, feedback, competency assessment, and coaching in an active clinic environment.
  • Knowledge of evidence-based practices that benefit autistic people and individuals with Intellectual and Developmental Disabilities.
  • Ability to respond calmly and use sound clinical judgment during immediate clinic concerns or safety situations.
  • Ability to distinguish training support from supervision, performance management, and formal case ownership.
  • Strong organization, follow-through, documentation, and communication skills.
  • Ability to develop effective working relationships across organizational roles and levels.
  • Ability to interpret and implement policies, procedures, regulations, funder requirements, and clinical standards.
  • Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and related clinical and learning systems.
  • Sensitivity and responsiveness when working with ethnically, linguistically, culturally, and economically diverse populations.
  • Commitment to ongoing clinical learning and professional development.
  • Commitment to organizational values and good judgment, flexibility, patience, and discretion when handling confidential and sensitive matters, including maintaining HIPAA requirements.
  • Ability to use a computer and Microsoft processing software, including Excel, and an iPhone or work cell phone if applicable.
  • Ability to work in a fast-paced, high-energy environment, multitask, and manage day-to-day responsibilities without supervision.
  • Ability to appropriately interpret and implement ESNorCal policies, procedures, and regulations; training is provided.
  • Ability to work comfortably with individuals at all levels of the organization.
  • Effective verbal and written communication skills.
  • Ability to obtain and maintain criminal record clearance through the Department of Justice, including applicable DOJ/FBI live-scan review.
  • Ability to travel to multiple work sites and client homes; reliable transportation is required.
  • Valid California Driver’s License, insurance, and a clean driving record that can be maintained.
  • Ability to pass health screenings, obtain vaccinations, and clear TB testing based on company policies.
  • Ability to obtain and maintain Office of Inspector General clearance.
  • Ability to obtain and maintain CPR certification and Safety Care certification.
  • Ability to obtain and maintain a CAQH credential and NPI number.
  • Ability to meet the physical requirements, including frequent bending, reaching, squatting, kneeling, and twisting; standing or sitting for extended periods; occasional lifting, carrying, and moving materials up to 50 pounds; and responding to physically aggressive behavior using approved strategies.
  • Visual and auditory ability to work continuously with clients, staff, and others in the clinic; frequent speaking and listening; and ability to use a computer and mobile phone and review documents for accuracy.

Nice To Haves

  • Experience implementing Behavioral Health services with autistic people or individuals with Intellectual and Developmental Disabilities.
  • American Sign Language or bilingual ability.

Responsibilities

  • Provide in-person onboarding and role-specific training for Behavior Interventionists, Program Supervisors, and Clinical Managers in the assigned region; use virtual training when clinically appropriate or part of an organization-wide model.
  • Document training attendance using onboarding checklists and support completion of new hires’ first annual clinical competency checklist.
  • Coordinate clinic-based shadow experiences and first-session support for new hires, including observation, behavior skills training, and RBT competency activities within the role’s scope.
  • Collaborate with Senior Clinical Managers to coordinate clinician support for new hires in the region and promote successful onboarding and skill development.
  • Coordinate RBT Initial Competency Assessments with the Clinical Manager and conduct role plays or direct skill assessments when needed.
  • Provide regional training and refreshers based on clinical priorities, identified skill gaps, organizational changes, and funder or regulatory requirements.
  • Respond to immediate client, caregiver, or staff concerns in the clinic when the assigned supervisor is unavailable; provide initial direction within the role’s scope and communicate needed follow-up to the appropriate leader.
  • Maintain and clinically manage a small ongoing caseload, including developing and overseeing individualized, clinically appropriate treatment plans and care teams.
  • Provide temporary coverage for clinic-based sessions when needed to support continuity of care and maintain clinical proficiency.
  • Support center-based operations and help maintain a safe, organized, clean, and treatment-ready clinic environment in partnership with clinic and operational leaders.
  • Complete assigned clinical competency checklists and fidelity checks to support consistent scoring practices across evaluators.
  • Provide targeted retraining, clinical observation, and skill refreshers when requested by a staff member’s manager; share objective observations with that manager and elevate unresolved clinical concerns to the appropriate supervisor.
  • Partner with Senior Clinical Managers to support mentorship and development for newer BCBAs and other clinicians.
  • Participate in candidate interviews as needed and provide clinically relevant input.
  • Develop and facilitate professional development units, clinical refreshers, and manager meeting trainings, including required participant documentation.
  • Support clinical quality and documentation initiatives, including report accuracy and timeliness, while maintaining current knowledge of BACB requirements, CPT codes, funder expectations, and organizational procedures.
  • Provide reasonable remote coverage for trainer absences and support organization-wide training initiatives when appropriate.
  • Maintain continuing education requirements and complete other duties as assigned.
  • Attend required training and obtain and maintain required clearances, certifications, and credentials, including CPR, Safety Care, CAQH, and NPI.
  • Work on site at the assigned clinic for all scheduled workdays and travel to other ESNorCal sites and client homes when required.
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