Clinical Manager, Quality Assurance

ACES • Mountain View, CA

3d • $95,000 - $110,000

About The Position

The Clinical Manager, Quality Assurance (CQM) regularly evaluates treatment progression for client programs through in-person observation, data review, and direct communication with assigned staff. The CQM provides verbal and written feedback to help ensure clients are progressing in alignment with their treatment plans. The position maintains a small to moderate caseload and works under the supervision of, and reports to, the local Clinical Director(s).

The CQM collaborates with Clinical Director(s), Program Managers, treatment teams, Behavioral Interventionists, parents, and caregivers to assess clinical quality, address barriers to progress, support treatment-plan modifications, and communicate about clinical concerns. The role also contributes to parent training, IEP meetings when approved or needed, and regional client-outcome monitoring.

Requirements

• Minimum master’s degree in Applied Behavioral Analysis, psychology, education, social work, or another related field.
• BCBA certification or clinical licensure.
• At least 3 years of clinical supervision experience as a BCBA.
• Ability to work independently with only general supervision.
• Valid driver’s license and/or access to reliable transportation.
• Complete background check, tuberculosis test, LiveScan fingerprinting, and any other clearance required by funding sources.
• Comfort working in home, community, school, clinic, and military base environments.
• Comfort working in group settings and leading small groups of staff and clients.
• Strong desire to support and develop staff skills and abilities.
• Proficiency with MS Office Suite, word processing, spreadsheets, email, database software, and project management software.
• Highly organized.
• Professional, positive attitude.
• Excellent communication skills.
• Ability to exert up to 10 pounds of force and lift or move up to 25 pounds.
• Direct client work may involve sitting, kneeling, squatting, running, twisting and turning, reaching above the shoulders, and frequent physical transitions.

Nice To Haves

• At least 5 years of clinical supervision experience as a BCBA.
• At least 5 years of experience working with clients with ASD or other special needs.
• At least 5 years of training and/or education related to ASD.

Responsibilities

• Maintain a small to moderate caseload.
• Assist Clinical Director(s) with intervention on clinical cases to influence positive outcomes.
• Collaborate with the Program Manager on client cohort progress and communication to payors.
• Evaluate clinical quality of assigned cases through consultation, supervision, and communication with Behavioral Interventionists and parents or caregivers to gather feedback and input regarding treatment prognosis.
• Provide regular collaboration on cases that are not progressing in alignment with their treatment plans, including cases facing significant barriers to progress.
• Participate in cases requiring advanced clinical consultation and work with the treatment team to modify treatment plans.
• Communicate with parents regarding clinical concerns related to client programs.
• Provide parent training workshops and services that create opportunities for greater parent participation.
• Attend IEP meetings as approved by funding sources or as needed.
• Monitor and provide input on regional outcome data, with support from the Director of Client Outcomes, including standardized assessment trends, level-of-service recommendation trends, length-of-time-in-treatment trends, and transition status trends.

Benefits

• Up to 28 paid days off annually, including holidays, vacation days, and sick leave.
• Medical, dental, and vision insurance available within 30 days of joining.
• 401(k) retirement plan.
• Performance-based annual incentives of up to $30,000.
• Sign-on, retention, and relocation incentives may be available based on location and organizational needs.
• Relocation assistance of up to $10,000 where applicable.
• Referral bonuses of up to $3,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level