Clinical Manager, Quality Assurance

ACES • Stockton, CA

7d • $88,000 - $100,000

About The Position

The Clinical Manager, Quality Assurance (CQM) regularly evaluates the treatment progression of client programs through in-person observation, data review, and direct communication with assigned staff. The role provides verbal and written feedback to help ensure clients are progressing in alignment with their treatment plans. The CQM works under the supervision of, and reports to, the local Clinical Director(s). The position maintains a small to moderate caseload and collaborates with clinical and program teams to improve outcomes, support treatment teams, and communicate with families and payors.

Requirements

• Ability to work independently with only general supervision.
• Master’s degree or higher in Applied Behavior Analysis, psychology, education, social work, or another related field.
• BCBA certification or clinical license.
• At least 3 years of clinical supervision experience as a BCBA.
• Valid driver’s license and/or access to reliable transportation.
• Background check, tuberculosis test, LiveScan fingerprinting, and any other clearance required by funding sources.
• Comfort working in home, community, school, clinic, and military base environments.
• Comfort working in group settings and leading small groups of staff and clients.
• Strong desire to support and develop staff skills and abilities.
• Proficiency with the MS Office Suite, word processing, spreadsheets, email, database software, and project management software.
• Strong organizational skills.
• Professional, positive attitude.
• Excellent communication skills.

Nice To Haves

• 5 or more years of clinical supervision experience as a BCBA.
• 5 or more years of experience working with clients with ASD or other special needs.
• 5 or more years of training and/or education related to ASD.

Responsibilities

• Maintain a small to moderate caseload.
• Assist Clinical Director(s) with intervention on clinical cases to influence positive outcomes.
• Collaborate with the Program Manager on client cohort progress and communication to the payor.
• Evaluate the clinical quality of assigned cases through consultation and supervision, and communicate with Behavioral Interventionists and parents or caregivers to gather feedback and input regarding treatment prognosis.
• Regularly collaborate on cases that are not progressing in alignment with their treatment plans, including cases facing significant barriers to progress.
• Participate in cases requiring advanced clinical consultation, working alongside the treatment team to modify treatment plans.
• Communicate with parents regarding clinical concerns related to client programs.
• Provide parent training workshops and services that create opportunities for higher levels of parent participation.
• Attend IEP meetings as approved by funding sources or as needed.
• Monitor and provide input regarding regional outcome data, with support from the Director of Client Outcomes, including standardized assessment trends, level-of-service recommendation trends, length-of-time-in-treatment trends, and transition-status trends.

Benefits

• Up to $30,000 in annual performance-based incentives.
• Sign-on, retention, and relocation incentives may be available based on location and organizational needs.
• Up to $10,000 in relocation assistance where applicable.
• Up to 28 paid days off annually, including holidays, vacation days, and sick leave.
• Medical, dental, and vision insurance available within 30 days of joining.
• 401(k) retirement plan.
• Referral bonuses of up to $3,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager