Clinical Manager, Quality Assurance

ACES • Stockton, CA

4d

About The Position

The Clinical Manager, Quality Assurance (CQM) regularly evaluates the treatment progression of client programs through in-person observation, data review, and direct communication with assigned staff. The CQM provides verbal and written feedback to help ensure clients are progressing in alignment with their treatment plans. The position reports to the local Clinical Director(s) and works under their supervision while maintaining a small to moderate caseload.

The role supports positive clinical outcomes through case consultation, collaboration with Program Managers, supervision and communication with Behavioral Interventionists and families, and advanced clinical consultation on cases that are not progressing as planned. The CQM also contributes to parent training, attends approved or needed IEP meetings, and monitors regional outcome data with support from the Director of Client Outcomes.

The position involves working in home, community, school, clinic, and military base environments, and may include direct client work and leading small groups of staff and clients. ACES provides ABA services in homes, centers, schools, and communities and describes its care as individualized and evidence-based.

Requirements

• Ability to work independently with only general supervision.
• Minimum master's degree in Applied Behavioral Analysis, psychology, education, social work, or another related field.
• BCBA certification or a clinical license.
• At least 3 years of clinical supervision experience as a BCBA.
• Valid driver's license and/or access to reliable transportation.
• Must complete a background check, tuberculosis test, LiveScan fingerprinting, and any other clearance required by funding sources.
• Comfort working in home, community, school, clinic, and military base environments.
• Comfort working in group settings and leading small groups of staff and clients.
• Strong desire to support and develop staff skills and abilities.
• Proficiency with MS Office Suite, word processing, spreadsheets, email, database software, and project management software.
• Highly organized.
• Professional, positive attitude.
• Excellent communication skills.
• Ability to exert up to 10 pounds of force and lift or move up to 25 pounds.
• Direct client work may involve sitting, kneeling, squatting, running, twisting and turning, reaching above the shoulders, and frequent physical transitions.

Nice To Haves

• At least 5 years of clinical supervision experience as a BCBA.
• At least 5 years of experience working with clients with ASD or other special needs.
• At least 5 years of training and/or education related to ASD.

Responsibilities

• Maintain a small to moderate caseload.
• Assist Clinical Director(s) with clinical case interventions to influence positive outcomes.
• Collaborate with the Program Manager on client cohort progress and communication to payors.
• Evaluate clinical quality on assigned cases through consultation and supervision, and communicate with Behavioral Interventionists and parents or caregivers to gather feedback about treatment prognosis.
• Provide collaboration on cases that are not progressing in alignment with their treatment plans, including cases facing significant barriers to progress.
• Participate in cases requiring advanced clinical consultation and work alongside treatment teams to modify treatment plans.
• Communicate with parents about clinical concerns related to client programs.
• Provide parent training workshops and services that create opportunities for greater parent participation.
• Attend IEP meetings as approved by funding sources or as needed.
• Monitor and provide input on regional outcome data, with support from the Director of Client Outcomes, including standardized assessment trends, service recommendation trends, length of time in treatment, and transition status trends.

Benefits

• Up to $30,000 in annual performance-based incentives.
• Sign-on, retention, and relocation incentives may be available based on location and organizational needs.
• Up to $10,000 in relocation assistance where applicable.
• Up to 28 paid days off annually, including holidays, vacation days, and sick leave.
• Medical, dental, and vision insurance available within 30 days of joining.
• 401k retirement plan.
• Referral bonuses of up to $3,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager