Quality Assurance Manager
About The Position
Richard’s Cajun Foods is seeking an experienced, detail-oriented Quality Control Manager to lead quality assurance and control initiatives in a manufacturing environment. The role is responsible for ensuring food safety and compliance with USDA, SQF, and GMP requirements and processes, safeguarding product integrity, supporting customer satisfaction, and maintaining regulatory compliance across manufacturing processes. The manager develops and maintains quality systems, coordinates audits and inspections, oversees documentation and corrective actions, collaborates with production and other teams, investigates quality issues, trains staff, reports quality results to senior management, and keeps quality programs current with applicable regulations and standards.
Requirements
- Proven experience in quality control and quality assurance within a manufacturing setting.
- Strong knowledge of ISO 13485, ISO 9001, USDA regulations, HACCP, CGMP, and related industry standards.
- Demonstrated expertise in conducting quality audits and implementing quality systems.
- Strong analytical skills for identifying issues and root causes and developing corrective actions.
- Experience in project management and leading continuous improvement initiatives.
- Strong leadership skills, including the ability to train teams and influence a culture of quality excellence.
- Excellent organizational skills and attention to detail in documentation and reporting.
- At least 3 years of food processing or production experience is helpful but not required.
- HACCP certification.
- Experience in a USDA-regulated manufacturing facility.
- Basic math skills, including addition, multiplication, and division.
- Strong skills in Microsoft Excel, PowerPoint, and Word.
- Proven experience managing teams.
- Attention to detail and basic problem-solving skills.
- Punctuality, dependability, and ability to work well with other employees.
- Excellent communication and interpersonal skills to collaborate with cross-functional teams and senior leadership.
- Must be available to work overtime as needed.
Nice To Haves
- Bachelor’s degree in quality management, Engineering, Food Science, or equivalent is preferred.
- Relevant certifications in quality management or auditing are preferred.
- Food processing or production experience is helpful but not required.
Responsibilities
- Develop, implement, and maintain comprehensive quality management systems aligned with ISO 13485, ISO 9001, FDA regulations, HACCP, and CGMP standards.
- Lead and coordinate quality audits to assess compliance with internal policies and external regulatory requirements.
- Oversee quality inspections throughout the manufacturing process to identify defects or deviations from specifications.
- Manage quality assurance activities, including documentation control, process validation, and corrective/preventive actions (CAPA).
- Collaborate with cross-functional teams to integrate quality systems into production workflows and ensure adherence to quality standards.
- Conduct root cause analysis for quality issues and develop solutions to prevent recurrence.
- Train staff on quality protocols, inspection techniques, and regulatory requirements to foster continuous improvement.
- Prepare reports on quality metrics and audit findings for senior management review.
- Stay current with industry regulations and standards, ensuring ongoing compliance and implementing necessary updates.
- Manage teams and provide leadership and guidance, including during high-pressure situations.
- Work overtime as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
