Clinical Management Coordinator

CAMC Health System•Charleston, WV

5d•Onsite

About The Position

The Clinical Management Coordinator coordinates and participates in planning, organizing, supervising, implementing, and evaluating patient services to provide safe, efficient, therapeutic care consistent with hospital policies and national standards. The role coordinates work with the manager/director, medical staff, professional nursing staff, other departments, and community agencies, and uses advanced clinical skills to plan and deliver care with long-range implications for a select population. The coordinator supports department administration and personnel management, provides leadership and clinical resources to unit staff, and assumes decision-making and problem-solving responsibilities for assigned units when the manager/director is absent. The position may carry 24-hour responsibility for assigned areas as designated by the manager/director. The coordinator collaborates with clinical and medical staff to support quality patient care, staff competency and development, patient transitions, regulatory compliance, and fiscal resource management.

Requirements

Bachelor’s degree required; applicants actively pursuing a BSN may be considered if graduation is anticipated within two years.
Three years of leadership experience in an applicable clinical setting.
Registered Nurse credential required.
Basic Life Support required within 30 days of hire.
Demonstrate competency through initial orientation and ongoing competency validation for the tasks and duties specified in the job description and unit/department competency checklist.
For positions with direct patient contact, possess or obtain by the end of orientation and demonstrate developmentally appropriate patient assessment, treatment, or care skills, including obtaining and interpreting information based on patient needs, knowledge of growth and development, and understanding the range of treatment needed.

Responsibilities

Assist the manager/director with daily administration and enforcement of hospital policies affecting department personnel.
As designated, interview, select, recommend, promote, counsel, and discipline personnel within the area of responsibility.
Assume decision-making and problem-solving authority for unit(s) in the manager/director’s absence.
Assume 24-hour responsibility for assigned areas as designated by the manager/director.
Serve as a resource for personnel developing and maintaining skills; supervise and evaluate personnel performance and contribute to other personnel evaluations as requested.
Collaborate with medical staff to maintain quality patient care through continuous-monitor evaluation and other quality-improvement measures.
Assist the manager/director with patient care management and provide ongoing input about the quality of nursing care on the unit.
Help ensure department(s) meet regulatory agency requirements and participate in hospital and unit committees.
Communicate with unit staff, physicians, patients’ families, and visitors to support quality care and customer satisfaction.
Coordinate nursing care among professional nursing staff, medical staff, and other hospital departments; facilitate efficient patient transitions throughout the system.
Verify competency in specific clinical skills and collaborate on orientation programs for new staff and staff with special needs.
Identify staff educational needs and provide continuing education, including in-service education on policies, clinical procedures, and equipment.
Support professional growth by serving as a resource for the clinical ladder.
Prepare reports and meeting minutes and maintain unit in-service and education records.
Collaborate with other clinical management coordinators to arrange educational opportunities and facilitate problem solving.
Interpret, administer, and enforce hospital and departmental policies affecting nursing unit personnel; model professional conduct and consistent leadership, fostering an environment where questions and requests for guidance are welcomed.
Assist the manager/director with fiscal resource management, payroll functions and records, and input on department supply and equipment budget needs.
Educate unit staff on CAMC pay policies and practices.
Maintain and document required education; demonstrate positive customer service and co-worker relations; comply with attendance, pay, scheduling, and organizational policies; participate in quality-improvement activities; work cost-effectively and in alignment with the organization’s mission and strategic plan; perform related duties as assigned.