Clinical Liaison (RN/LPN)

Advanced Care of St. Joseph•St. Joseph, MO

About The Position

We are seeking a compassionate and driven Clinical Liaison to market services to patients, families, and caregivers while working with referral sources to support smooth transitions of care. The role grows key service lines, builds referral relationships, coordinates admissions and transitions, assesses patient admission appropriateness, and provides clinical support and education to hospital staff and community contacts.

Requirements

High school diploma or equivalent.
Strong computer skills and proficiency with related software.
Excellent communication, organization, and relationship-building skills.

Nice To Haves

RN or LPN license preferred.
Medical assisting or healthcare experience preferred.

Responsibilities

Grow key service lines as defined by leadership.
Collaborate with the sales and marketing team to generate referrals.
Build and maintain relationships with hospital discharge planners, social workers, case managers, physicians, and inpatient staff.
Manage referral leads from hospitals and coordinate smooth transitions to the facility.
Conduct initial and ongoing patient assessments to determine admission appropriateness.
Coordinate communication among physicians, hospital staff, caregivers, and facility teams.
Educate patients, families, and referral sources on programs, services, and amenities.
Coordinate the admission process to ensure all required resources are in place.
Collaborate with attending physicians to support timely patient transitions.
Serve as a clinical consultant and resource to hospital staff as needed.
Participate in community events, speaking engagements, and outreach activities.
Assist with planning and delivery of educational programs for hospital staff.
Work with utilization review and internal admissions teams to ensure efficient transfers.
Provide tours to families and referral sources as appropriate.
Submit visit and activity reports documenting referrals, contacts, and outcomes.
Maintain confidentiality and compliance with HIPAA requirements.
Assist other team members and perform clinical assessments as needed.
Problem-solve barriers to admissions and transitions of care.

Benefits

Comprehensive health, dental, and vision insurance.
$100–$150 monthly company HSA contribution to help offset employee-only medical insurance costs.
Daily Pay option through Tapcheck.
BenefitHub employee discounts.
401(k) retirement plan.
Employer-paid life insurance equal to 1x annual salary, up to $100,000.
Paid time off and flexibility.
Personal Day Benefit.
Pet insurance.
One-to-One Health TextCare, providing free 24/7 access to healthcare providers by text for primary and urgent care.
Voluntary life and accidental death and dismemberment insurance.
Critical illness insurance.
Hospital indemnity insurance.
Accident insurance.
Short-term and long-term disability.
Employee Assistance Program (EAP).
Tuition reimbursement program.