Clinical Liaison (RN/LPN)

Advanced Care of St. Joseph•St. Joseph, MO

6h•$75,000 - $80,000

About The Position

We are seeking a compassionate and driven Clinical Liaison to market services to patients, families, and caregivers while working closely with referral sources to support smooth transitions of care. The role focuses on growing service lines, generating referrals, coordinating admissions and transfers, assessing patients, building relationships with hospital partners, and educating patients, families, and referral sources about the facility’s programs and services.

Requirements

High school diploma or equivalent.
Strong computer skills and proficiency with related software.
Excellent communication, organization, and relationship-building skills.

Nice To Haves

RN or LPN license preferred.
Medical assisting or healthcare experience preferred.

Responsibilities

Grow key service lines as defined by leadership.
Collaborate with the sales and marketing team to generate referrals.
Build and maintain relationships with hospital discharge planners, social workers, case managers, physicians, and inpatient staff.
Manage referral leads from hospitals and coordinate transitions to the facility.
Conduct initial and ongoing patient assessments to determine admission appropriateness.
Coordinate communication among physicians, hospital staff, caregivers, and facility teams.
Educate patients, families, and referral sources about programs, services, and amenities.
Coordinate the admission process to ensure required resources are in place.
Collaborate with attending physicians to support timely patient transitions.
Serve as a clinical consultant and resource to hospital staff as needed.
Participate in community events, speaking engagements, and outreach activities.
Assist with planning and delivering educational programs for hospital staff.
Work with utilization review and internal admissions teams to support efficient transfers.
Provide tours to families and referral sources as appropriate.
Submit visit and activity reports documenting referrals, contacts, and outcomes.
Maintain confidentiality and comply with HIPAA requirements.
Assist other team members and perform clinical assessments as needed.
Problem-solve barriers to admissions and transitions of care.

Benefits

Comprehensive health, dental, and vision insurance.
Monthly company HSA contribution of $100–$150 to help offset employee-only medical insurance costs.
Daily Pay option through Tapcheck.
BenefitHub employee discounts.
401(k) retirement plan.
Employer-paid life insurance equal to one times annual salary, up to $100,000.
Paid time off and flexibility.
Personal day benefit.
Pet insurance.
Free One-to-One Health TextCare access to healthcare providers by text, 24/7, for primary care and urgent care needs.
Voluntary life and accidental death and dismemberment insurance.
Critical illness insurance.
Hospital indemnity insurance.
Accident insurance.
Short-term and long-term disability.
Employee Assistance Program (EAP).
Tuition reimbursement program.