Clinical Liaison

Ernest Health•Lubbock, TX

11d•Onsite

About The Position

Trustpoint Rehabilitation Hospital is seeking a Marketing Clinical Liaison for its inpatient rehabilitation facility in Lubbock, Texas. The hospital treats stroke, brain and spinal cord injuries, orthopedic trauma, and other complex medical conditions, and also provides specialized rehabilitation services for pediatric patients. The Clinical Liaison evaluates patients to determine whether they meet admission criteria and supports the referral-to-admission process. The role also involves preparing development plans, conducting marketing calls, and presenting rehabilitation services to potential referral sources. The position requires regional travel and combines clinical knowledge, patient advocacy, relationship building, and business development.

Requirements

Current, valid, and active clinical licensure as an RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist.
Current, valid, and active driver’s license, proof of automobile insurance, and a clean driving record.
Ability to travel regularly in the regional area.
Knowledge of clinical operations and procedures.
Understanding of patient mix, regulatory requirements, reimbursements, and other factors affecting hospital operations.
General computer skills, including data entry, word processing, email, and record management.
Effective organizational and time-management skills.
Effective written and verbal communication skills.
Ability to maintain quality and safety standards and proper confidentiality.
Ability to work closely and professionally with others.

Nice To Haves

Three years of healthcare experience preferred; healthcare sales experience preferred.
Experience working in a medical environment promoting programs and services.
Strong clinical skills combined with a business-development mindset.
Ability to build strong relationships in an assigned territory using clinical and selling skills.
Passion for patient advocacy and helping patients through the referral-to-admission process.

Responsibilities

Evaluate patients and determine whether they meet the hospital’s admission criteria.
Prepare development plans and conduct calls to potential referral sources.
Present the benefits of rehabilitation to potential referral sources.
Build relationships within an assigned territory using clinical and selling skills.
Advocate for patients throughout the referral-to-admission process.
Integrate the hospital’s mission and Guiding Principles into daily practice.
Travel regularly within the regional area.