Clinical Liaison

Select Medical•Des Moines, IA

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process, collaborating with clinical teams to assess patient needs and coordinating care plans with physicians and families. The role serves as a resource for healthcare professionals and builds relationships within medical facilities. Clinical Liaisons facilitate patient transfers and address payer-related and operational barriers to accessing specialized post-ICU care. This position is with Select Specialty Hospital – Des Moines, a critical illness recovery hospital (LTACH). The schedule is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation includes a competitive salary and uncapped monthly bonus incentives. Extensive onboarding and training are provided.

Requirements

  • An active Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
  • Ability to complete clinical assessments of medically complex patients.

Nice To Haves

  • Demonstrated success in patient advocacy.
  • Superior communication and relationship-building skills.
  • Prior healthcare marketing or business development experience; training is provided.

Responsibilities

  • Work with physicians, discharge planners, and patients’ families to plan the best continuum of care following an ICU or post-surgical stay.
  • Perform clinical assessments of referred patients and counsel patients’ families to help them make care decisions.
  • Partner with hospital case managers and physicians to support a smooth pre-admission and transfer process.
  • Remove payer-related and operational barriers to patients accessing the hospital’s level of care.
  • Serve as a resource for healthcare professionals and foster relationships within medical facilities.
  • Coordinate care plans with physicians and families and facilitate patient transfers.

Benefits

  • $10,000 sign-on bonus.
  • Uncapped monthly bonus program.
  • Extensive onboarding, orientation, and training program.
  • Generous paid time off and paid sick time for full-time team members.
  • Medical, prescription, health, vision, employee assistance program, and dental plan offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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