Clinical Liaison

Select Medical • Grand Rapids, MI

8d

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process at a Select Specialty Hospital Critical Illness Recovery Hospital (LTACH). Working with clinical teams, physicians, discharge planners, patients, and families, the liaison assesses patient needs and helps plan the appropriate continuum of care after an ICU or post-surgical stay. The role includes counseling families about care decisions, coordinating care plans, facilitating patient transfers, and removing payer-related and operational barriers to specialized post-ICU care. The Clinical Liaison also serves as a resource to healthcare professionals and fosters relationships within medical facilities. The position is full-time, Monday through Friday, 8 a.m. to 5 p.m. Annual base salary is $70,000–$93,000 based on relevant work experience, with uncapped monthly bonus incentives.

Requirements

• Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
• Ability to complete clinical assessments of medically complex patients.

Nice To Haves

• Demonstrated success in patient advocacy.
• Superior communication and relationship-building skills.
• Prior healthcare marketing or business development experience; extensive training is provided in this area.

Responsibilities

• Advocate for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs.
• Work with physicians, discharge planners, and patients’ families to plan the best continuum of care after an ICU or post-surgical stay.
• Perform clinical assessments of referred, medically complex patients.
• Counsel patients’ families to help them make informed care decisions.
• Partner with hospital case managers and physicians to support smooth pre-admission and transfer processes.
• Address payer-related and operational barriers to access to specialized post-ICU care.
• Coordinate care plans with physicians and families and facilitate patient transfers.
• Foster relationships within medical facilities and serve as a resource for healthcare professionals.
• Champion The Select Medical Way by putting patients first, supporting community quality of life, exploring new ideas, and providing high-quality care ethically.

Benefits

• Uncapped monthly bonus incentives.
• Extensive onboarding, orientation, and training program.
• Generous paid time off and paid sick time for full-time team members.
• Medical and prescription, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.
• Free physical therapy.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed