Clinical Liaison

Baylor Scott & White Institute for Rehabilitation - Outpatient•Dallas, TX
•$74,000 - $100,000

About The Position

Baylor Scott & White Institute for Rehabilitation, a joint venture partnership between Select Medical and Baylor Scott & White, is hiring a Clinical Liaison in Dallas, Texas. The role advocates for and educates patients and families about next levels of care while developing relationships in the local medical community to grow referrals and admissions to the Outpatient Day Neuro Program. The program serves people with brain injuries, including traumatic and non-traumatic brain injuries and post-stroke patients. The Clinical Liaison develops and maintains referral-source relationships, explains rehabilitation services and program benefits to prospective patients and families, and supports sales and marketing activities in assigned hospitals. The annual salary range is $74,000–$100,000, depending on relevant work experience, with uncapped monthly bonus potential.

Requirements

  • Current and valid state licensure, or eligibility for state licensure, as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist.
  • Demonstrated computer proficiency.
  • Sound judgment when handling the professional and confidential nature of healthcare sales.

Nice To Haves

  • Two years of related experience in a clinical healthcare setting or previous experience as a clinical liaison.
  • Competency with the preadmission process, including assessments and relationship building in a rehabilitation or other post-acute care setting.
  • A proven sales and marketing track record, with at least one year of experience in a related position.

Responsibilities

  • Create target lists of contacts and decision makers in assigned hospitals.
  • Develop relationships with referral sources, provide excellent customer service, and educate them about hospital services.
  • Promote referrer satisfaction and account retention.
  • Educate potential patients and families about acute rehabilitation and program benefits, and distribute collateral materials appropriately.
  • Support Sales and Marketing through educational programs, tours, and meetings in assigned hospitals.
  • Develop strategies to grow market share in core business lines at assigned hospitals.
  • Create quarterly goals and objectives and submit them to the supervisor.
  • Work with the VP/Director of Business Development to identify opportunities to expand strategic business initiatives.

Benefits

  • Uncapped monthly bonus program.
  • Extensive orientation program.
  • Generous PTO and paid sick time for full-time team members.
  • Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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