Clinical Liaison

Ernest Health•Elgin, IA

10d•Onsite

About The Position

The Clinical Liaison evaluates patients to determine whether they meet the hospital’s admission criteria and supports the referral-to-admission process. The role also develops strategic plans, conducts marketing calls, and presents the benefits of rehabilitation services to potential referral sources. The liaison builds relationships within an assigned territory using clinical and selling skills and integrates the hospital’s mission and Guiding Principles into daily practice. Regular travel in the regional area is required. Midlands Regional Rehabilitation Hospital provides inpatient rehabilitation for patients recovering from strokes, brain and spinal cord injuries, amputations, orthopedic injuries, and other debilitating conditions. The hospital’s interdisciplinary team delivers individualized treatment, including physical, occupational, and speech therapy. It is located in Elgin, South Carolina, and is part of Ernest Health.

Requirements

Current, valid, and active clinical licensure as an RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist.
Current, valid, and active driver’s license, proof of automobile insurance, and a clean driving record.
Ability to travel regularly in the regional area.
Knowledge of clinical operations and procedures.
Understanding of patient mix, regulatory requirements, reimbursements, and other factors that affect hospital operations.
General computer skills, including data entry, word processing, email, and record management.
Effective organizational and time-management skills.
Effective written and verbal communication skills.
Ability to maintain quality and safety standards and proper confidentiality.
Ability to work closely and professionally with others.

Nice To Haves

Three years of healthcare experience; healthcare sales experience is preferred.
Experience working in a medical environment promoting programs and services.
Strong clinical skills and a business-development mindset.
Ability to build strong relationships with referral sources.

Responsibilities

Evaluate patients and determine whether they meet admission criteria.
Prepare development plans, conduct marketing calls, and present rehabilitation services to potential referral sources.
Build relationships in an assigned territory using clinical and selling skills.
Support patients through the referral-to-admission process as a patient advocate.
Integrate the hospital’s mission and Guiding Principles into daily practice.
Travel regularly in the regional area.

Benefits

PPO and high-deductible medical plan options.
Flexible Spending Account and Health Savings Account options.
Dental and vision coverage.
401(k) with employer matching.
Life insurance.
Short- and long-term disability coverage.
Marketing Bonus Plan.
Employee Assistance Program.
Wellness Program with quarterly wellness challenges and participation incentives.
Earned Time Off, with vacation accrual beginning on the start date.
Senior Liaison Career Ladder bonus plan.
Recognition, wellness, and retention programs.