Clinical Liaison

Select Specialty Hospital - Des Moines • Des Moines, IA

9d

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs. The role serves as a resource to healthcare professionals and builds relationships within medical facilities. Using clinical expertise and problem-solving skills, the Clinical Liaison coordinates care plans with physicians and families, facilitates patient transfers, and addresses barriers to accessing specialized post-ICU care.

The position works with physicians, discharge planners, patients, and families to plan the appropriate continuum of care after an ICU or post-surgical stay. It includes conducting clinical assessments of referred patients, helping families make informed care decisions, and partnering with hospital case managers and physicians to streamline pre-admission and transfers by resolving payer-related and operational barriers. Extensive onboarding and training are provided.

Requirements

• Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
• Ability to complete clinical assessments of medically complex patients.

Nice To Haves

• Demonstrated success in patient advocacy.
• Superior communication and relationship-building skills.
• Prior healthcare marketing or business development experience; training is provided in this area.

Responsibilities

• Advocate for referred patients during the pre-admission process by collaborating with clinical teams to assess patient needs.
• Serve as a resource for healthcare professionals and foster relationships within medical facilities.
• Coordinate care plans with physicians and families.
• Facilitate patient transfers and address barriers to accessing specialized post-ICU care.
• Work with physicians, discharge planners, patients, and families to plan the continuum of care after an ICU or post-surgical stay.
• Perform clinical assessments of referred patients and counsel patients’ families to help them make care decisions.
• Partner with hospital case managers and physicians to create a smooth pre-admission and transfer process.
• Remove payer-related and operational barriers to patient access to the hospital’s level of care.

Benefits

• $10,000 sign-on bonus.
• Uncapped monthly bonus incentives.
• Extensive onboarding, orientation, and training.
• Generous paid time off and paid sick time for full-time team members.
• Medical/RX, health, vision, employee assistance program (EAP), and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed