Clinical Liaison (RN or RRT)

Select Medical•Akron, OH
•Onsite

About The Position

The Clinical Liaison will help guide patients to our critical illness recovery hospitals in the Akron/Canton area. This highly visible, challenging and rewarding position involves a leadership role in developing and nurturing professional relationships with case managers, physicians, and clinicians in acute care hospitals. The liaison will educate staff, patients, and families regarding the rehabilitation services provided by our rehabilitation hospital. Additionally, the liaison will assess patients with rehab diagnoses on-site at referring hospitals for admission to the rehab hospital and manage the referral process.

Requirements

  • Current and valid state licensure or eligibility for state licensure as a Registered Nurse or Respiratory Therapist required.
  • Multi-state licensure required based on geographical territory.
  • Demonstrated computer proficiency.
  • Must exercise sound judgment in handling professional/confidential nature of health care sales.

Nice To Haves

  • Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
  • Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
  • Proven track record in sales and marketing with a least one year experience in a related position preferred.

Responsibilities

  • Assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals.
  • Educate staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital.
  • Assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital.
  • Manage the referral process.
  • Create target lists of contacts and decision makers in assigned hospitals.
  • Develop relationships, provide excellent customer service and educate referral sources on services provided by the hospital.
  • Demonstrate positive referrer satisfaction and account retention.
  • Educate potential patients and families on acute rehabilitation and benefits of program(s).
  • Distribute collateral materials appropriately.
  • Support Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
  • Develop strategies to grow market share in core business lines in assigned hospitals.
  • Create quarterly goals and objectives and submit to supervisor.
  • Work with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Benefits

  • Uncapped monthly bonus program
  • Extensive orientation program
  • Generous PTO and Paid Sick Time for full-time team members
  • Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
  • Company-matching 401(k) retirement plan
  • Life and disability protection for full-time team members
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