Clinical Liaison

Ernest Health•Arlington, MA

About The Position

Arlington Regional Rehabilitation Hospital is a 40-bed inpatient rehabilitation hospital serving Arlington and the greater Dallas–Fort Worth region. It provides specialized, intensive rehabilitation for patients recovering from serious illness, injury, surgery, and other complex medical conditions, with a focus on restoring function, independence, and quality of life. Its interdisciplinary team provides physician-led care, rehabilitation nursing, advanced therapy services, and individualized treatment planning. The Clinical Liaison evaluates patients to determine whether they meet admissions criteria and supports referral-to-admission activities. The role also develops strategic plans, conducts marketing calls, and presents the benefits of rehabilitation to potential referral sources. The position requires clinical knowledge, relationship-building, and business-development skills, and involves regular travel in the regional area.

Requirements

Current, valid, and active clinical licensure as an RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist.
Current, valid, and active driver’s license, proof of automobile insurance, and a clean driving record.
Knowledge of clinical operations and procedures.
Understanding of patient mix, regulatory requirements, reimbursement, and other factors that affect hospital operations.
General computer skills, including data entry, word processing, email, and record management.
Effective organizational and time-management skills.
Effective written and verbal communication skills.
Ability to maintain quality and safety standards and proper confidentiality.
Ability to work closely and professionally with others.

Nice To Haves

Three years of healthcare experience; healthcare sales experience is preferred.
Experience working in a medical environment promoting programs and services.
Licensure as a Nurse (RN or LVN/LPN), Physical Therapist, Occupational Therapist, or Respiratory Therapist is described as preferred in the overview.

Responsibilities

Evaluate patients and determine whether they meet admissions criteria.
Prepare development plans.
Conduct marketing calls and present the benefits of rehabilitation to potential referral sources.
Build relationships within an assigned territory using clinical and selling skills.
Assist patients as an advocate through the referral-to-admission process.
Integrate the hospital’s mission and Guiding Principles into daily practice.
Travel regularly in the regional area.

Benefits

PPO and high-deductible medical plan options.
Flexible Spending Account and Health Savings Account options.
Dental and vision coverage.
401(k) with employer matching.
Life insurance.
Short- and long-term disability.
Marketing Bonus Plan.
Employee Assistance Program.
Wellness Program with quarterly wellness challenges and participation incentives.
Earned Time Off, accruing from the start date.
Senior Liaison Career Ladder bonus plan.
Recognition, wellness, and retention programs.