Clinical Learning Operations Specialist
About The Position
Mary Free Bed Rehabilitation Hospital is proud to be a top destination for clinical learning experiences across medical, therapy, and nursing programs. From student shadow experiences to clinical rotations and residency-related learning opportunities, we help support and develop the next generation of healthcare professionals. We are seeking a highly organized and relationship-driven Clinical Learning Operations Specialist to coordinate clinical student onboarding, compliance, scheduling, and operational support across a variety of learner programs. This role plays a key part in creating a seamless and positive experience for students, academic partners, physicians, and internal teams. This is a great opportunity for someone who enjoys fast-paced coordination work, managing complex processes, building strong relationships, and bringing structure to evolving programs. This role requires a proactive and adaptable individual who is comfortable managing complex workflows, building relationships across teams, and helping improve evolving processes.
Requirements
- Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
- Excellent communication and relationship-building skills.
- Comfort working in evolving environments where processes may continue to develop and improve.
- Ability to think critically, problem solve, and bring structure to complex workflows.
- Strong attention to detail and ability to manage compliance-based processes accurately.
Nice To Haves
- Bachelor’s degree in Healthcare Administration, Human Resources, Education, Business, Communications, or related field preferred.
- Experience working in healthcare, higher education, or regulated environments preferred.
- Experience in onboarding, healthcare operations, medical education, academic coordination, scheduling, compliance, or program coordination preferred.
- Experience working across multiple systems and platforms in a fast-paced environment preferred.
Responsibilities
- Coordinate onboarding and operational support for clinical student shadows, rotations, elective experiences, and residency-related learning programs.
- Manage application workflows, scheduling, onboarding timelines, credentialing, and compliance tracking across multiple systems and platforms.
- Coordinate student placements in partnership with program leadership, physicians, residents, and clinical teams.
- Facilitate orientation logistics, first-day onboarding activities, and ongoing learner support throughout the rotation experience.
- Coordinate onboarding-related requests including system access, badge access, and learner readiness needs.
- Support student evaluations and assessment documentation to meet academic program requirements.
- Serve as a primary point of contact for students, academic institutions, physicians, residents, and internal stakeholders regarding onboarding processes, scheduling, and learner experience.
- Coordinate and maintain affiliation agreements with academic institutions across Mary Free Bed student programs.
- Track agreement renewals, compliance requirements, and supporting documentation to ensure uninterrupted student placement opportunities.
- Partner with schools, internal departments, and compliance stakeholders to support successful learner placements and strong educational partnerships.
- Assist with implementation and ongoing maintenance of onboarding systems and workflows, including ACEMAPP.
- Identify opportunities to improve processes, organization, communication, and learner experience.
- Support accreditation and education-related documentation requirements as needed.
- Coordinate logistics for select educational programming and learner presentations.
Benefits
- Comprehensive health benefits package including medical, dental, vision, and pre-tax savings programs.
- Paid time off beginning at 18 days per calendar year
- Holiday pay, 7 per year
- Parent Leave
- Traditional and Roth retirement savings with employer contributions and annual matching based on company performance.
- Free, confidential resources and counseling via the Employee Assistant Program
- Tuition reimbursement for accredited degree programs and job-specific certifications.
- Public student loan forgiveness eligibility
- Ongoing training opportunities
- Community discounts, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
