Clinical Lab Associate IV - 2nd Shift

Abbott•Madison, WI

2d•$22 - $45•Onsite

About The Position

The Clinical Lab Associate IV supports the Specimen Processing Supervisor in leading the day-to-day operations of the Specimen Processing Department, including laboratory productivity and processing-line support. Under the guided direction of the Specimen Processing Supervisor or designee, the role helps ensure the department operates effectively and follows laboratory policies, procedures, and accurate data-reporting practices. The position supports Abbott Cancer Diagnostics’ mission and vision. The role may include creating task schedules; assisting with team-member one-on-one documentation and conversations and with interviews; providing employee feedback and redirection; conducting quality and safety investigations and root-cause analysis; recommending and implementing corrective and preventive action plans; supporting workflow and automation management; creating and revising standard operating procedures; and leading team meetings. The position also supports quality and process improvements, audits and inspections, staff training, employee engagement, and change management. This is a second-shift position scheduled Tuesday through Friday, 2:00 p.m. to 11:30 p.m. The role may require flexible hours, nights or weekends, and overtime as needed. It involves handling specimens and bodily fluids, following safety and personal protective equipment requirements, and working across other sites within the same city as needed.

Requirements

High school degree or General Education Diploma.
At least 18 years of age.
At least 3 years of experience working in a laboratory, medical, or high-throughput environment.
At least 2 years of experience leading, mentoring, or coaching others, with or without direct reports.
General knowledge and understanding of CAP, GLP, GDP, CLIA, New York State Department of Health requirements, and HIPAA.
Intermediate knowledge and experience using internet navigation, email, and Microsoft Office Suite.
Ability to perform the essential duties with or without accommodation.
Authorization to work in the United States without sponsorship.
Ability to work in a fast-paced team environment, adapt to changing workloads and circumstances, and respond quickly to new information.
Strong critical-thinking and decision-making skills.
Effective verbal and written communication skills, listening skills, attention to detail, organization, and prioritization.
Ability to flex hours and work nights or weekends as needed, and to work overtime as needed.
Ability to lift and move up to 40 pounds for approximately 25% of a typical workday.
Ability to work seated for approximately 50% and standing for approximately 50% of a typical workday.
Ability to use a mobile device, tablet, or computer and/or type for approximately 75% of a typical workday.
Ability to grasp with both hands, pinch with thumb and forefinger, turn with hand or arm, reach above shoulder height, and perform repetitive actions.
Ability to comply with applicable personal protective equipment requirements.
Ability to tolerate handling bodily fluids and solids, and potential exposure to hazardous materials, tissue specimens, and instruments with moving parts, heating elements, and freezing elements.

Nice To Haves

Associate or bachelor’s degree in Life Sciences, Physical Sciences, or a related field.
At least 4 years of clinical laboratory experience or 3.5 years of experience in a Cologuard Clinical Lab.
At least 2 years leading a team of direct reports, or at least 3 years leading, mentoring, or coaching others without direct reports.
Experience troubleshooting automation and performing instrument maintenance.
Lean experience, such as Kaizen, Kanban, root-cause analysis, and countermeasure implementation.

Responsibilities

Support the Specimen Processing Supervisor with day-to-day department operations, laboratory productivity, and processing-line support.
Create task schedules and assist with team-member one-on-one documentation and conversations, interviews, feedback, and redirection.
Conduct quality and safety investigations and root-cause analysis, and recommend or implement corrective and preventive action plans.
Support workflow and automation management.
Create and revise standard operating procedures and lead team meetings.
Follow the company’s Quality Management System policies and procedures and maintain documentation of problems and resolutions in accordance with Good Documentation Practices.
Work with leadership to develop department goals and individual development goals aligned with organizational priorities.
Support quality and process improvement initiatives, SOP development, department inspections, and audits.
Assist the Clinical Lab Training Department by reviewing training materials, identifying additional training needs or resources, and providing training as needed.
Complete mandatory training assignments and annual competencies within established timelines.
Handle and dispose of specimens in accordance with standard precautions and applicable safety policies, and comply with laboratory and safety regulations.
Support employee engagement initiatives and activities and communicate and manage change effectively.
Maintain accurate data reporting and reliable attendance, and demonstrate professionalism, attention to detail, teamwork, accountability, quality, and inclusion.
Travel to and work at other sites within the same city as needed.