Clinical Lab Associate IV - 2nd Shift

Abbott•Madison, WI

1d•Onsite

About The Position

The Clinical Lab Associate IV supports the Specimen Processing Supervisor in leading the day-to-day operations of the Specimen Processing Department, including laboratory productivity and processing-line support. Under the guided direction of the Specimen Processing Supervisor or designee, the role helps coordinate department operations and supports the effective operation of Specimen Processing in alignment with the mission and vision of Abbott Cancer Diagnostics. Duties may include creating task schedules; assisting with team-member one-to-one documentation and conversations and interviews; providing feedback and redirection; conducting quality and safety investigations and root-cause analyses; recommending or implementing corrective and preventive action plans; supporting workflow and automation management; creating and editing standard operating procedures; and leading team meetings. The position follows laboratory policies and procedures and maintains accurate data-reporting practices. The role also supports quality and process improvement initiatives, inspections and audits, training activities, employee engagement, and effective change management. The schedule is Tuesday through Friday, 2:00 p.m. to 11:30 p.m. The position is based at Abbott's Madison, Wisconsin location.

Requirements

High school degree or General Education Diploma.
Must be at least 18 years old.
At least 3 years of experience working in a laboratory, medical, or high-throughput environment.
At least 2 years of experience leading, mentoring, or coaching others, with or without direct reports.
General knowledge and understanding of CAP, GLP, GDP, CLIA, New York State Department of Health requirements, and HIPAA.
Intermediate knowledge and experience using internet navigation, email, and Microsoft Office Suite.
Demonstrated ability to perform the essential duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.
Ability to work in a fast-paced team environment, adapt to changing workloads and circumstances, and respond quickly to new information.
Strong critical-thinking and decision-making skills in a fast-paced environment.
Effective verbal and written communication skills with all levels of the organization.
Strong listening, attention-to-detail, organizational, and prioritization skills.
Ability to flex hours and work nights or weekends as needed, and to work overtime as needed.
Ability to lift and move up to 40 pounds for approximately 25% of a typical workday.
Ability to work seated for approximately 50% and standing for approximately 50% of a typical workday.
Ability to use a mobile device, tablet, or computer and/or type for approximately 75% of a typical workday.
Ability to grasp with both hands, pinch with thumb and forefinger, turn with hand or arm, and reach above shoulder height.
Ability to comply with applicable personal protective equipment requirements and perform repetitive actions.
Ability to tolerate handling bodily fluids and solids, including blood, urine, and feces, and potential exposure to hazardous materials, tissue specimens, and instruments with moving parts, heating elements, and freezing elements.
Ability and means to travel to and work at other sites within the same city as needed.

Nice To Haves

Associate degree or bachelor's degree in Life Sciences, Physical Sciences, or a related field.
At least 4 years of experience in a clinical laboratory or 3.5 years of experience in a Cologuard Clinical Lab.
At least 2 years leading a team of direct reports, or at least 3 years leading, mentoring, or coaching others without direct reports.
Experience troubleshooting automation and performing instrument maintenance.
Lean experience, including Kaizen, Kanban, root-cause analysis, and countermeasure implementation.

Responsibilities

Support the day-to-day operations of the Specimen Processing Department, including laboratory productivity and processing-line support.
Create task schedules and assist with team-member one-to-one documentation, conversations, and interviews.
Deliver employee feedback and redirection, and lead team meetings.
Conduct quality and safety investigations and root-cause analyses; recommend or implement corrective and preventive action plans.
Support workflow and automation management.
Create new standard operating procedures and edit existing procedures.
Support and comply with the company's Quality Management System policies and procedures.
Document problems and resolutions in accordance with Good Documentation Practices.
Work with leadership to develop department goals and individual development goals aligned with organizational priorities.
Support quality and process improvements, SOP development, department inspections, and audits.
Assist the Clinical Lab Training Department by reviewing training materials, identifying training needs and resources, and providing training as needed.
Complete mandatory training assignments and annual competencies within established timelines.
Handle and dispose of specimens in accordance with standard precautions and applicable safety policies.
Comply with laboratory and safety regulations.
Support employee engagement initiatives and activities and communicate and manage change effectively.
Maintain regular and reliable attendance and demonstrate professionalism, inclusion, and Abbott's core values.