About The Position

The Clinical Lab Assistant (CLA) works under the direct supervision of the Laboratory Supervisor to support laboratory departments. The role ensures timely workflow, maintains proper documentation, follows safety and compliance protocols, and assists with specimen processing, equipment, inventory, systems, training, and document control. The CLA performs patient registration and test ordering, verifies patient information, handles processing issues, and evaluates and prepares specimens for testing. This includes ensuring specimens are correctly labeled, distributed, stored, and processed according to established guidelines. The role assists technical team members with sample loading and maintenance, operates laboratory equipment according to procedures, troubleshoots issues or contacts support, documents temperatures, and keeps the workspace clean and organized. The position also monitors laboratory supplies, checks expiration dates, stores received items, and maintains organized storage areas. The CLA uses HIS and LIS applications for job-related functions, assists with training new team members or students as needed, completes mandatory continuing education, follows PPE protocols, maintains a safe workspace, and follows approved standard operating policies and procedures.

Requirements

  • Minimum high school diploma or GED equivalent.
  • Minimum of 2 years of experience in a clinical laboratory or equivalent.
  • Demonstrated proficiency in patient registration, specimen handling, medical terminology, and laboratory information systems is preferred.
  • Detail-oriented, with accuracy in daily tasks.
  • Organized and able to manage workload efficiently.
  • Effective communicator with patients and team members.
  • Uses sound judgment to assess situations and make decisions.
  • Collaborative, with the ability to build positive working relationships and contribute to a supportive team environment.
  • Adaptable and responsive to changing priorities and situations.

Responsibilities

  • Perform patient registration and test ordering, verify patient information, and resolve specimen-processing issues.
  • Ensure timely specimen handling and accurate workflow.
  • Evaluate and prepare specimens for testing, including proper labeling, distribution, storage, and processing according to established guidelines.
  • Assist technical team members with assigned duties such as loading samples and performing maintenance.
  • Operate laboratory equipment according to procedures, troubleshoot issues or contact support, document temperatures, and maintain a clean, organized workspace.
  • Monitor and manage supply inventory, check expiration dates, store received items, and keep storage areas clean and organized.
  • Use HIS and LIS software applications for job-related functions.
  • Assist with training new team members or students as required and complete mandatory continuing education.
  • Follow PPE protocols and maintain a clean, safe workspace.
  • Follow approved standard operating policies and procedures.

Benefits

  • Medical, dental, vision, and prescription coverage (available at 22.5 hours per week or above for full-time and part-time team members).
  • Life and AD&D insurance.
  • Short-term and long-term disability, with options to supplement.
  • 403(b) retirement plan with employer match and additional non-elective contribution.
  • PTO and paid sick leave.
  • Tuition assistance, advancement, and academic advising.
  • Parental, adoption, and surrogacy leave.
  • Backup and on-site childcare.
  • Well-Being Rewards.
  • Employee Assistance Program (EAP).
  • Fertility benefits and Healthy Pregnancy Program.
  • Flexible spending and commuter accounts.
  • Pet, home and auto, identity theft, and legal insurance.
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