Supervisor, Lab Specimen Processing

Millennium Health•San Diego, CA

3d•$70,000 - $76,000

About The Position

Millennium Health is hiring a Supervisor, Lab Specimen Processing for its Lab Operations Team. This position manages Lab Specimen Processor staff and supervises pre-analytical laboratory functions—including specimen opening, lab support, test entry, aliquoting, centrifugation, batching, and racking—to ensure operational procedures, regulatory compliance, accuracy, and efficiency. The schedule is Tuesday through Saturday, with a 6 a.m. start Tuesday through Friday and an 8 a.m. start Saturday. The supervisor oversees staff activities and performance, coordinates training, schedules, budgeting, and supplies, and supports employee development. The role maintains audit readiness, ensures training and competency requirements are met, supports inspections, oversees equipment maintenance, reviews department SOPs, and follows up on laboratory occurrences and corrective actions. It also requires maintaining confidentiality and adhering to HIPAA, compliance, and cybersecurity policies. The role requires a high school diploma. A bachelor's degree is preferred. One to three years of supervisory or management experience in a clinical laboratory, biotech, or manufacturing environment is highly preferred; experience managing a staff of 25 or more and laboratory experience are preferred. The potential hiring range is $72,000–$76,000, with offers based on the selected candidate’s skills, knowledge, and abilities.

Requirements

High school diploma.
Excellent communication skills and the ability to interact professionally with all levels of management and staff.
Ability to multitask and work flexibly in a fast-paced team environment.
Ability to set goals and expectations while meeting company goals.
Strong attention to detail and a high degree of accuracy.
Ability to meet deadlines.
Team-building skills and training knowledge or background.
Fairness in addressing employee issues and differences, with strong conflict-resolution skills.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Comfort working in an office environment.
Ability to manage daily changes and remain flexible in an evolving environment.
Ability to ensure adherence to HIPAA, confidentiality, compliance, and cybersecurity policies, procedures, and standards.
Ability to read and understand SOPs, convert instructions into work tasks, and perform simple calculations as required.
Ability to use judgment when systems deviate and communicate discrepancies effectively to a supervisor.
Ability to speak in front of small and large groups.
Ability to work an extended schedule as needed.
Ability to stand (20%), sit (20%), walk (60%), and lift up to 20 pounds.
Ability to thrive in a fast-paced setting and withstand moderate stress in an environment with usually moderate noise.

Nice To Haves

Bachelor's degree.
One to three years of supervisory or management experience in a clinical laboratory, biotech, or manufacturing industry.
Experience managing a large staff of 25 or more.
Laboratory experience.

Responsibilities

Manage day-to-day activities of Lab Specimen Processors, including time and attendance, work schedules, time-off requests, performance evaluations, and disciplinary actions.
Plan, coordinate, and supervise laboratory functions, including specimen opening, lab support, test entry, aliquoting, centrifugation, batching, and racking.
Provide staff leadership, guidance, coaching, and mentoring through regularly scheduled one-on-ones.
Initiate progressive disciplinary actions when appropriate and involve HR as needed.
Coordinate training, scheduling, budgeting, supply maintenance, and work with department administration and laboratory staff.
Ensure laboratory services are accurate, efficient, and compliant with current accreditation standards and guidelines.
Maintain awareness of safety issues and work safely in the laboratory.
Understand specimen flow, identify process improvements, and implement them.
Monitor employee productivity and take appropriate action to minimize overtime.
Maintain knowledge of CAP regulatory requirements and clinical laboratory audits and procedures.
Ensure required training and competencies are met.
Ensure preventive maintenance is performed on equipment and printers, and promptly report issues.
Maintain audit readiness and follow up on issues or concerns arising from regulatory or accrediting agency visits.
Assist with internal and external laboratory inspections to ensure compliance with applicable regulations and company standards.
Ensure Laboratory Occurrence Management forms are completed for anomalies and organize and implement corrective actions as necessary.
Review employee timecard accuracy and approve timecards daily.
Interview prospective Laboratory Specimen Processor employees.
Attend organizational meetings with team leads and provide department feedback and updates.
Review and approve department SOPs and ensure they are current.
Support the development and growth of Leads.
Maintain HIPAA awareness and confidentiality.
Pursue educational opportunities to maintain current knowledge and perform other related duties as assigned.