Supervisor, Specimen Processing - 3rd Shift

Abbott • Madison, WI

3d • $78,000 - $156,000 • Onsite

About The Position

The Supervisor, Specimen Processing oversees the day-to-day operations of Abbott Cancer Diagnostics Laboratories’ Specimen Processing Department at the Cancer Diagnostics location in Madison, Wisconsin. The role is performed exclusively during nights and/or weekends and includes responsibility for staffing, scheduling, timecard management, employee coaching and performance management, and accurate data reporting. The supervisor ensures the department follows laboratory policies and procedures and supports its mission and vision. The work is performed under the guided direction of the Specimen Processing Manager or designee.

The supervisor leads shift operations to meet quality and productivity goals, maintains effective workflow and staffing, supports employee development and engagement, and helps resolve test record and automation issues. The role also contributes to quality and process improvement, training, audits, inspections, cross-functional initiatives, and laboratory operations, including bench work when needed. Specimens must be handled and disposed of in accordance with standard precautions and applicable safety policies.

The position requires an associate degree in Life Sciences, Business, or a related field, or a high school diploma/GED plus two years of relevant experience in lieu of a degree. Candidates must have at least three years of experience in a laboratory, medical, or high-throughput production environment; two years of leadership experience; and two years of computer experience. The posted base pay range is $78,000–$156,000.

Requirements

• Associate degree in Life Sciences, Business, or a related field; alternatively, a high school diploma/GED and two years of relevant experience in lieu of a degree.
• At least 3 years of experience working in a laboratory, medical, or high-throughput production environment.
• At least 2 years of leadership experience.
• At least 2 years of computer experience, including Internet navigation, email, and Microsoft Office.
• Authorization to work in the United States without sponsorship.
• Ability to perform the essential duties with or without accommodation.
• Ability to work exclusively nights and/or weekends.
• Ability to work in a fast-paced team environment, adapt to changing workloads and circumstances, and respond quickly to new information.
• Strong critical-thinking and decision-making skills in a fast-paced environment.
• Strong attention to detail, organizational skills, and prioritization skills.
• Excellent verbal and nonverbal communication and listening skills.
• Ability to lift and move up to 40 pounds for approximately 25% of a typical working day.
• Ability to work seated approximately 50% and standing approximately 50% of a typical working day.
• Ability to use a mobile device, tablet, or computer and/or type for approximately 75% of a typical working day.
• Ability to grasp with both hands, pinch with thumb and forefinger, turn with hand or arm, and reach above shoulder height.
• Ability to comply with applicable personal protective equipment requirements and perform repetitious actions.
• Ability to use near vision to view samples at close range.
• Ability to tolerate handling bodily fluids and solids and potential exposure to hazardous materials, tissue specimens, and instruments with moving parts, heating, and freezing elements.
• Ability and means to travel to and work at other sites within the same city as needed.

Nice To Haves

• Bachelor’s degree in Life Sciences, Physical Sciences, or a field related to the essential duties.
• At least 3 years of laboratory experience or education in a laboratory providing moderate- or high-complexity testing.
• Knowledge of CAP, GLP, GDP, CLIA, New York Department of Health (NYDOH), and HIPAA.
• Experience troubleshooting automation and performing instrument maintenance.
• Lean experience, including Kaizen, Kanban, root cause analysis, and countermeasure implementation.
• Leadership experience with large teams of more than 30 direct reports.

Responsibilities

• Lead and empower staff to meet shift and department quality and productivity goals.
• Manage daily shift operations, including workflow, staff direction, equipment availability, and task delegation.
• Organize and lead routine team meetings and one-on-one employee meetings.
• Coach and support direct reports in career and professional development.
• Monitor employee performance metrics, including attendance, productivity, and quality, and provide feedback.
• Prepare and conduct employee feedback and disciplinary actions in accordance with company policy, as needed.
• Manage shift staffing levels in collaboration with clinical laboratory management.
• Interview and recruit employees who meet or exceed company core values.
• Investigate and resolve test record and automation problems in accordance with policies and procedures to maintain sample turnaround times.
• Conduct root cause analysis for process deviations and recommend corrective and preventive actions as applicable.
• Support and comply with Quality Management System policies and procedures.
• Document problems and resolutions in accordance with Good Documentation Practices.
• Work with leadership to develop department goals aligned with organizational priorities.
• Support quality and process improvement, SOP development, inspections, and audits.
• Support and occasionally lead cross-functional initiatives across departments.
• Assist the Clinical Lab Training Department by reviewing training materials, identifying training needs and resources, and providing cross-training as needed.
• Support clinical laboratory operations, including bench work when needed.
• Handle and dispose of specimens according to standard precautions and applicable safety policies.
• Promote employee morale and engagement, communicate and manage change, and motivate employees through coaching and example.
• Exemplify company core values and model inclusive behaviors.
• Maintain regular and reliable attendance.
• Travel to and work at other sites within the same city as needed.

Benefits

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to earning a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree